Technical Support Specialist with German
Grafton (PL)
Kraków, Poland
3 d. temu

Technical Support Specialist with German

Area : Customer Service

For our client, companies from the IT industry, we are looking for communicative and open to new experiences Candidates for the position of : Technical Support Specialist with German.

Duties :

  • solving user problems reported by phone, e-mail or other communication channels
  • saving and describing incoming notifications in the system and their correct management
  • co-creating a knowledge base on emerging faults and methods of solving them
  • cooperation with teams in other locations
  • Requirements :

  • fluent knowledge of the German language
  • communicative English
  • ease in making contacts with others
  • willingness to learn and self-improvement
  • positive attitude
  • basic computer skills, Windows environment and MS Office
  • Benefits :

  • stable employment based on an employment contract
  • the ability to work 100% remotely
  • competitive salary, with an attractive linguistic addition
  • a flexible package of benefits (you can choose from a MultiSport card, cinema tickets, vouchers for shops, restaurants, etc.)
  • private health care (Premium level) with a full dental package and insurance policy for foreign travel
  • intensive initial training
  • clearly defined career path
  • up to 4 extra days of paid leave per year
  • Location : Krakow

    Type of Work : Remote work

    Salary : 6000-7000 PLN gross

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