Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world’s largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.
With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
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Disputes Associate with FinnishWhat will you do : Timely handling of incoming customer complaints and queries via phone and e-
mailIdentifying the cause and validity of complaintResolving complaints concerning invoicing for services renderedPreventing reoccurrence of complaints by cooperating with various internal teamsCommunicating internally between departments to ensure the correctness of invoices and customer satisfactionWhat do we expect?
Very good English and FinnishProficiency in computer skills (MS Office)Stress resistantAnalyticalExperience in Customer Service and SAP knowledge nice to haveWhat can we offer : Support for your career and competences development learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOFUsing foreign language and new technology solutions daily, cooperating with various ClientsCSR activities and rich social life Book Club, International Cuisine Club, Accenture Runners Club, cultural meetings, photography classes, climbing, soccer, swimmingFull work comfort private medical care, life insurance, access to MyBenefit platform