Regional Sales Manager Daimler Buses RC Africa
Daimler AG
Warszawa, Polonia
2 d. temu


Head of Regional Centre Africa

Main Objectives

  • To develop and execute a sales and GD operations strategy to ensure consistency, brand focus, process compliance and target achievement in compliance to the Company's Integrity & Anti Bribery Codes, Conflict of Interest Policy & to inform superior about deviations
  • Manage, steer and develop all aspects of the business with the General Distributors in RC Africa region for Mercedes-Benz Buses
  • Continuously grow the sales and CSP business in line with the business unit strategy, thereof derive measures and / or activities to optimize exploitation of short-
  • long-term market potential to ensure profitable development

  • Provide effective support and seamless processes with all sales and aftersales related processes. Maintain brand adequate standards, market readiness and downstream product proposition to meet and exceed customer satisfaction;
  • thereby support vehicle sales and customer life-cycle management


    Business Management, Market Steering

  • Manage and optimize the steering of the General Distributors in the region to continuously improve sales and CSP performance;
  • set and integrate standards for related performance appraisal and bonus model

  • Initiate and coordinate the yearly quantitative and qualitative target setting process; develop stretching but fair and achievable objectives to further advance and professionalize the business and facilitate the alignment discussions
  • Establish periodical checks of the fulfillment status in order to steer and support the markets to reach the agreed year-
  • end targets; initiate corrective measures in case of underperformance

  • Implementation, respectively further development of a comprehensive market performance reporting in order to ensure an efficient and holistic market steering;
  • integrate qualitative evaluation and provide executive summary

  • Evaluate actuals and forecast estimations for operative planning in close cooperation with FC functions; coordinate and align related preparations
  • Support the continuous improvement of the network to assure that Daimler AG guidelines and standards are met for organization, processes, facilities / equipment and Dealer Retail Standards;
  • implementation follow-up on defined action plans and measures

    Elaborate content and strategies for validation of market introduction; illustrate related consequences and options; consolidate decision memos and scenarios under consideration of regional criteria and requirements

    Business Intelligence, Market Development and Exploitation

  • Define and set fundamentals for a holistic performance reporting by incorporating all available data sources, different layers (Wholesale to Retail) and perspectives;
  • coordinate overall integration of all relevant KPI in close cooperation within the cross functional departments

  • Regularly determine the market potential as well as the market specific performance of the GD network; issue and provide tailored analysis as basis for decision-making
  • Derive, validate and implement parts campaigns and push measures to optimize the market exploitation with full consideration of competition positioning;
  • coordinate relevant approval processes with Headquarters / central Pricing

  • Initiate sales and service and parts pricing activities in order to assure a market oriented pricing; elaboration of special pricing measures
  • Initiate, lead and contribute to projects and strategic parts business development; coordinate impact simulations for e.
  • g. discount structure amendment; develop strategic options

    Marketing and Product Management

  • Develop the regional marketing strategy and yearly marketing planning in line with the business unit strategy and defined focus topics;
  • derive a brand adequate downstream and soft-offer footprint in terms of product proposition

  • Ensure liaison management for the national adaptation with the General Distributors and periodical follow-up by the Regional Management
  • Set standards for Marketing analysis and performance assessment of measures; provide regular reporting; incorporate market feedback and evaluation results in product development cycle
  • Responsibility for allocation of marketing budget, documentation of related purchase orders, service level agreements and invoicing, including compliance checks
  • Integrity & Compliance

  • Demonstrate commitment and foster a corporate culture of integrity according to the Daimler values and corporate guidelines
  • Exemplify as a role model and integrate compliance into the relevant business operations as well as taking into account the legal framework and resulting obligations
  • Leadership

  • Leading and developing the assigned employees on basis of the leadership criteria by target agreements, development plans and regular performance evaluations
  • Provide continuous guidance, support and feedback to subordinates, develop and motivate employees according to their abilities and determine training needs
  • Discipline
  • Customer orientation
  • Strong interpersonal and communication skills
  • Social and intercultural skills
  • Knowledge / Skill / Experience

  • 5-8 years working experience in various sales and / or CSP positions incl. management level in commercial vehicle business preferably with a vehicle manufacturer
  • Deep and detailed understanding of sales and CSP business on wholesale / retail level
  • Knowledge of Mercedes-Benz products, technologies and CSP operations
  • Flexible approach to work and able to adapt and thrive in a changing environment
  • Willingness to conduct extensive travel activities
  • Excellent English language skills (written and spoken), German and French preferable
  • Qualification

  • Graduate Degree in Engineering / Business Management or equivalent qualification
  • March 2019

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