Process Officer
Nordea Bank
Poland, Lodz
1 d. temu

Would you like to develop your knowledge around cash management services and get closer to the world of banking? We are now looking for a Process Officer to join Cash Management Operations Loro Team.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations.

We’re more than just a Nordic bank, we’re a large employer in Poland. With us, you’ll work with skilled, international teams in a bright, modern office.

The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the CMO FI Operations, Cash Management Loro Team. We add value by daily cash management service towards financial ins.

As the Process Officer you will play a valuable role in operating and enabling Nordea's customers to use our service with main focus on being one point of entry of financial institutions.

What you will be doing :

  • Ensuring sustainability of the processes and delivering with respect to agreed service level
  • Acting as one point of entry for financial institutions in their daily operational cash management issues by being the hub of all customer dialogues
  • Producing changes to improve performance in terms of tasks performed (LEAN methodology)
  • Cooperating with stakeholders and retained teams situated in Sweden, Norway, Finland and Denmark
  • Creating, developing and updating documentation and procedures
  • You will join a team consisting of vigorous, young, but experienced people who are eager to cooperate. The role is based in Łódź.

    Who you are

    Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best and that we imagine you share with us.

    To succeed in this role, we believe that you :

  • Are keen on working in a team and learning new tasks
  • Get motivated by working in a changing environment
  • Your experience and background :

  • Graduated at least secondary school
  • Good knowledge of English (both spoken and written)
  • Good knowledge of MS Office tools
  • Analytical mind
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