Supervisor - TACC Money Movement & Client Reporting-828764
At Franklin Templeton, we arededicated to delivering strong results and exceptional service to clients, teammembers and business partners.
Over 9,000 employees working in 60 officesaround the world are dedicated to servicing investment solutions for ourclients in more than 150 countries.
For over 65 years, our success has been adirect result of the talent, skills and persistence of our people, and we arelooking for you to join our team.
What is the Treasury AccountingCash & Control Money Movement & Client Reporting team responsiblefor?
The Money Movement and Client Reporting (MM / CR)team within Treasury Accounting Cash & Control (TACC) department isresponsible for reporting shareholder activity processed by the US and Canadiantransfer agencies to various internal and external clients.
The TACC MM / CR team works closely with boththe TA and FTS teams to resolve exception items, process manual adjustments toshareholder activity and provide confirmation of activity in order to ensureall data reported to clients is accurate and timely.
The Supervisor will oversee and monitor thedaily & project work of Analysts & Senior Analysts in the St.Petersburg & Poznan TACC MM / CR sites.
Working hours : 1.00 PM 10.00 PM
What are the ongoingresponsibilities of a Supervisor?
Supervise the daily workflow within the team to ensure accurate and timely reporting of shareholder activity to clients
Ensure compliance with policies, procedures, internal controls, rules and regulatory requirements
Ensure staff is consistently meeting established deadlines and resolving inquiries
Maintain and monitor staff utilization on a monthly basis, reallocating staff to other daily work as needed
Ensure all reporting issues are escalated appropriately and in a timely manner
Create & implement plans to reduce risk for TACC MM / CR
Immediate escalation to Manager if a function has led to an error
Initiate incident reports as needed
Coordinate business continuity plans with senior analyst staff
Ensure audit reviews are completed on time and answer follow up questions as needed
Oversee all fund event and project work completed by senior analyst staff to ensure it is accurate and on-time
Develop, design & implement new workflows as needed based on changes in daily work as a result of fund events & projects
Provide manager with status updates covering all current and future projects
Act as the TACC MM / CR lead for projects when assigned.
Coordinate system testing as needed
Assign senior analysts as project leads for each project & fund event
Ensure overall success of fund events & projects from a TACC MM / CR perspective
Staff Leadership & Development
Supervise analyst & senior analyst staff located in two sites with varying levels of experience
Conduct staff performance evaluations
Communicate corporate & business unit goals to staff and ensure staff IPPs are updated accordingly
Monitor staff training needs and career development
Conduct interviews & provide hiring recommendations to manager
Lead global weekly staff meetings covering all daily work and projects
Actively build and sustain D&I Culture via regular communications, conversations and actions
MID SENIOR LEVEL
What ideal qualifications, skills andexperience would help someone to be successful?
Education & Experience
Master’s Degree or equivalent experience (Preferred)
Bachelor’s Degree or equivalent experience (Required)
2+ years of supervisory experience either directly supervising employees or acting as a senior team member & resource leader in a team setting.
Knowledge, Skills & Abilities
Fluent in English
Ability to effectively lead both local and off-site staff and with varying levels of experience
Ability to communicate to all levels of management in various FT departments
Strong problem-solving skills & ability to resolve complex issues
Business management knowledge to implement processes, products, or services, and technical expertise to apply functional / process knowledge to diverse issues.
Strong technical and analytical skills
Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.
Ability to work on multiple deadline orientated tasks & prioritize the most important in a fast-paced environment
Proficient in MS Office (Excel)
Ability to set direction and guide staff to desired results
Ability to influence within TACC MM / CR & across FT
Whatmakes Franklin Templeton Investments unique?
Inaddition to the dynamic and professional environment at Franklin Templeton, westrive to ensure that our employees have access to a competitive and valuableset of TotalRewards the mix of both monetary andnon-
monetary rewards provided to you in recognition for your time, talents,efforts, and results.
Highlights of our benefits include :
Possibility to develop your career in a Global environment
Benefit package : medical insurance, Life Insurance, Assistance Package, Employee Assistant Program, Multisport Card, Staff investment program
Stable employment conditions
Free gym in your office
Friendly and supportive working environment
Participation in international projects
Possibility to lead or support Charity Events
Webelieve that being a good corporate citizen is good business. To us, corporatecitizenship means being accountable, serving our clients, being an employer ofchoice, managing our environmental impact, andsupportingour communities.
An emphasis on corporatecitizenship is embedded in our cultureand values, and is an important element ofhow we achieve success.
We arealso committed to your learning anddevelopment with resourcesfocused around Experience, Exposure, and Education, to help you achieveyour professional development goals.
Take some time to, meetsome of our people, and see what it means to say, I AM Franklin Templeton.
FranklinTempleton Investments values diversity in its workforce and welcomes employeesfrom different backgrounds, generations, capabilities, cultural identification,sexual orientations, and gender expression, in addition to other attributesthat contribute to a truly diverse and inclusive community.
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