As a ServiceNow Application Developer ServiceNow , you will be part of the ServiceNow team within Enterprise Technology. You will be a scrum team member, responsible for estimating work effort, the design and development of ServiceNow applications, maintenance of the ServiceNow platform and provide support for all applications on the ServiceNow platform, including bespoke extensions.
You will have deep functional and technical knowledge of the ServiceNow platform as well as experience delivering large / small-scale ServiceNow implementations.
An appropriate tertiary qualification and / or equivalent mix of education / training and relevant experience.
Experience in IT Asset management (CMDB) implementation / maintenance will be an add on. Should have knowledge for the acquisition, deployment, tracking various asset classes.
Extensive experience in enterprise application software development including analysis, design, development, testing, implementation, documentation and support
Experience in supporting / developing ServiceNow solutions and technical design documents from business requirements.
Hands on experience beyond ITSM out of box modules.
ITOM experience (AWS, Cloud storages, VM’s environment, servers and network knowledge)
Application support experience in Service Now on Custom applications will be plus.
Experience on customized applications on ServiceNow.
Must have dealt with full lifecycle ServiceNow implementations as developer / deployment of solutions for incidents or service requests in the role played in current or past organization.
Experience of managing major incident(s) in the past will be of added advantage.
Experience of Problem management and handling it end to hand will be of added advantage.
Experience of Service Now version upgrade and Patching will be of added advantage.
Experience is Education sector is added advantage.
Demonstrated understanding of ITIL practices in particular Incident management, problem management and change management