This role is part of the global Workplace Technology (WPT) team providing workplace services to a global userbase of 25.000 colleagues.
The role is focused on the global company and you will be working within the high performance WPT - End User Computing team, consisting of over 20 team members across the globe.
In this role you will be expected to work within a Matrix based organization and have strong collaboration and communication skills.
Responsibilities Work activities as part of this role will consist of designing and implementing service features and enhancements and support escalation for Office 365 services.
Office 365 is the global standard for communication and collaboration services and will continue to evolve in terms of service depth and adoption, technology improvements and maturity.
Proven experience in driving delivery and continuity of enterprise collaboration and communications solutions in large, global organizations Implementation and configuration of technology solutions according to design Methodical delivery of improvements and innovations through (large) projects Working across countries, languages, teams and leadership governances Support with the development of associated operational governance, processes and procedures Providing of technology support to WK GBS IT operational teams and businesses Qualifications Bachelor or associate degree in relevant field (f.
e. Information Systems Management) Office 365 certification preferred 3 years of relevant experience with Microsoft Office 365 in a similar role Technology skills All Microsoft Office 365 services : Exchange, SharePoint, Skype, OneDrive, Teams, PowerApps Microsoft Active Directory and Azure Active Directory Microsoft Intune (preferred) Mail security technologies : SPF, DKIM, DMARC, SPAM, Advanced Threat Protection Migrations : Exchange, SharePoint, OneDrive Delivery skills Excellent English communication and presentation skills Solution documentation and presentations Facilitating conference meetings and workshops (requirement gathering, solution development, providing trainings, etc.
Status reporting Our Offer We offer you a position in a team-based, global, leading information services organization. Within Wolters Kluwer you will find straightforward communication, a fast-paced work environment with challenging projects, interesting career opportunities and a competitive salary package.
Apply If this sounds like an interesting job to you then please apply - simply by clicking on the apply button! Contact person Herbert Bakels Senior Recruiter M +31 6 10021644