Junior ITSM ServiceNow Technical Consultant
2 d. temu

By joining us you become part of the Fujitsu ServiceNow practice. You will be working within the project teams providing extensive service offering across the globe (EMEIA, Oceania, and Japan) -

deliver end-to-end services tailored towards specific needs and ServiceNow life-cycle stages, including :

  • Consulting
  • Implementation & Integration
  • Design & Development
  • Post Go-Live Support & Maintenance
  • Fujitsu is a ServiceNow Gold Services Partner for more than 8 years, delivered over 400 ServiceNow implementations across the Europe and supports services to a range of customers ranging in size from 40 to 14 000 users.

    What we offer

  • 6 months ServiceNow fast-track :
  • 2 months of intensive ServiceNow trainings
  • ServiceNow Fundamentals
  • System Administration Advanced
  • Scripting in ServiceNow
  • ServiceNow certification
  • Certified System Administrator
  • 4 months of dedicated mentoring
  • on-the-job training via real customer projects assignment
  • After the first 6 months of the ServiceNow fast-track
  • further ServiceNow development up to the Senior Technical Consultant role within 6 months steps approach followed by skills and capability evaluation after every 6 months
  • ServiceNow trainings and certifications :
  • Certified Application Developer
  • ITSM Certified Implementation Specialist
  • Certified Implementation Specialist for other modules depending on the chosen path.
  • Main requirements :

  • Demonstrated consulting experience (problem solver with attention to detail, resourcefulness, not shy away to ask tough questions in a positive manner and understanding of business drivers behind the technology)
  • Ability to work and use SDLC / SCRUM as a delivery methodology
  • JavaScript skills and understanding
  • Knowledge of Web Technologies like XML, HTML, Angular JS, Bootstrap, jQuery, JSON and Web Services.
  • Knowledge of technical components such as LDAP, VPN and SSL, SAML
  • Experience in working with databases or database based systems, SQL query writing, relational database data modelling
  • Strong communication skills (active listener, think before acting, superb verbal and writing skills)
  • High level of motivation and commitment
  • Ability to operate and deliver independently without significant oversight
  • Main responsibilities :

    Participate in all technical aspects of ServiceNow implementation project and solution delivery including, but not limited to :

  • Act as a technical expert in ServiceNow implementation projects
  • Configure, customize and improve ServiceNow configurations
  • Be actively engaged with customers in technical but also business setting
  • Solve technical challenges across multiple ServiceNow domains and applications
  • Configure and customize various aspects of ServiceNow (workflow, UI, client scripts, business rules, discovery, and so on)
  • Convert business requirements into technical solutions on top of ServiceNow platform
  • Develop / Configure access integration components (SSO, LDAP)
  • Integrate ServiceNow with other 3rd party tools and applications with use of web services based techniques.
  • Prepare client facing and internal technical deliverables
  • Collaborate within a technical team to develop leading edge platform technologies
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