Business Transformation Manager – Organisational Change Management

Capgemini

Krakow, PL

1 d. temu

Recruitment process for this position and onboarding trainings are conducted online. About us

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation.

Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.

Who are we looking for?

Understanding and insight into the GBS / SSC / BPO market, concepts and good practices, preferably supported by delivering projects in given area

5 years experience in enterprise change management across complex programs

Experience and skills in consulting projects will be an advantage

PROSCI certification as an asset

Expert communicator and influencer with outstanding communication and negotiation skills

Ability to influence others and move toward a common vision or goal. Ability and comfort interacting with management on Client’s side

Must be able to demonstrate a level maturity while under constant pressure from the business and technology community

Excellent ability to establish and maintain world class working relationships with all peers and stakeholders

Excellent organizational and time management skills

Fluent English command

Ability to travel (around 30% of the time) international and domestic

What will you do?

As an integral part of Capgemini’s Global Business Services Team, you will be supporting our global Clients in the end-to-end GBS journey.

Change Manager will focus on the people side of change, including changes to business processes, systems, and technologies.

The role will focus on working with internal and external stakeholders to ensure a smooth transition and rapid adoption of new technology or processes.

Primary responsibilities will also include building out our change management methodology and applying that to projects throughout the Capgemini organization as well as for our external clients.

Therefore, your main responsibilities will be :

Develop and apply a structured change management methodology

Support communication and training efforts internally

Develop project strategies and plans, including stakeholder assessment, communications, leadership alignment, organization transition, change readiness, capability transfer, and end-user training.

Develop and implement a change management plan on organizational change

Assess the change impact with key stakeholders by using change management assessments

Support, train, and coach project teams, sponsors, and other key stakeholders

Partner with project managers to integrate change management activities into project plans

Define and measure success metrics and monitor change progress

As well as :

Identify and manage anticipated resistance

Participate in end-to-end sales process, specifically proposal development process (from client request through to final issue and potentially subsequent project delivery)

Build and maintain strong working relationships with key internal and external stakeholders

Use your knowledge and expertise to actively support development of Capgemini’s offering and products

Act as a coach, guide and advice individuals to enhance or support personal and professional growth and learning

Develop transformation agenda for existing and new clients

Who will you be working with?

As an integral part of Capgemini’s Global Business Services Team, you will be supporting our global Clients in the end-to-end GBS journey.

Starting from shaping out the sourcing strategy and future business operations, through GBS design and large-scale transformations, ending up with implementation of the chosen Target Operating Model, you will help us in strengthening our strong market position.

We seek focused and inspired individuals who have the special power to build the close, trusting relationships that are key to delivering the seamless and efficient services that Clients expect from Capgemini.

Atmosphere

Working with great people and in legendary atmosphere

No formal dress code

Annual family picnics

Unforgettable integrational events

Employee volunteering opportunities and interesting CSR projects

We value and respect diversity in terms of gender, nationality, roles, age, interests

Internal celebration initiatives : Children’s Day, St. Nicholas Day and many more

Supporting employees’ hobbies : Business Run, e-sport games, basketball, volleyball

Development

Development in expert or leader competencies

Broad training offer with possible co-funding

Access to MIT Sloan Management Review Polska knowledge base

Introduction plan for new employees and Buddy Initiative

A wide range of instructor-led and e-learning trainings

Co-financing for post-graduate studies and courses

Many companies under one roof / internal headhunters

Internal development events : conferences, meetings, communities

Education First platform for learning English online

Home office

Contract of employment for an indefinite period

Bonuses, including those for new employees recommendation

Additional life insurance

Access to MyAudiobooks Entertainment and personal growth in audio version

Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)

Disability inclusion, assistive technologies, reasonable accommodations

Stay Well helpline to support the emotional and mental aspects of well-being

Private medical care for you and your family

Bicycle parking and carpooling options

Free coffee, water, milk and wide range of teas

Anti-smog plants in offices

Car leasing

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