Software Support Engineer
PCMI
Lublin, PL
6 d. temu
source : Just Join IT

Job description :

We're looking for candidate who has experience using SQL and experience with webinar tools. Perfect candidate should have 2+ year of experience in client-facing role, previous account manager / software support preferred

PCMI Corporation (Policy Claim Management International) is a leading provider of integrated add-on programs for extended warranty management and F&I administration.

We create software for companies in the automotive and consumer industries.

Your daily tasks on the job

  • Work in close cooperation with BA and developers
  • Responsible for client communications, conflict resolution, and compliance on client deliverables
  • Provide regular two-way communication between the client and the development team
  • Communicate clearly the progress of daily / weekly / monthly / quarterly initiatives
  • Provide Technical Support to Software users
  • Assist software developers and users to resolve technical issues that occur during the software development process
  • Perform database data fixes and configuration changes
  • Perform test scenarios and report their results9Oversee and follow-up on open customer issuesshow less
  • What we offer

  • Interesting, challenging work in the latest technologies
  • Working in an international environment
  • Flexible working time
  • Attractive salary (preferred form of employment : B2B contract or contract)
  • Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • fruits
  • integration events
  • no dress code
  • coffee / tea
  • parking space for employees
  • employee referral program
  • opportunity to obtain permits and licenses
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