Customer Support Advisor with Dutch
2 d. temu

Ready to be #DifferentByDesign ? Willing to deliver #Excellence ? Take the opportunity to become part of Concentrix, where the Customer Experience is a passion.

You will find here an exceptional work environment, where you will have endless opportunities for learning and professional growth


Customer Support Advisor with Dutch

Location : Szczecin

We are looking for Customer Service Advisors with C1 language skills level for Dutch .

So why not join us?

Role : As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues and you will be responsible for the following :

  • Provide assistance via telephone, e-mail, chat and social media regarding the platform
  • Listen carefully and understand customer needs
  • Building a good relationship with the customer
  • Participate in activities and meetings to improve service quality and customer satisfaction
  • The main skills we are looking for are :

  • C1 language skills level for Dutch and B1 / B2 language skills level for English
  • Good use of PC and online browsing
  • Customer orientation and attention to detail
  • High problem-solving capacity
  • Excellent communication skills
  • Previous experience in customer service will be considered a plus
  • And here is hat we offer in return :

  • Indefinite Employment Contract
  • Very attractive salary
  • Performance bonuses and rewards
  • Training and development programs
  • Medical services
  • Private medical care
  • Group insurance program, sports and leisure program
  • Possibility of choosing from 3 best designed Relocation packages
  • A very dynamic and international work environment with plenty of career opportunities
  • Social activities, events and celebrations
  • Multinational environment
  • Hot drinks
  • Come meet us and find more about the company and the project.

    We looking forward to meeting you!

    Company description :

    Hello to all!

    Better experiences create better engagement.

    Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE : SNX), is a technology-enabled global business services company specialized in customer engagement and improving business performance for some of the world s best brands.

    Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customer.

  • We create better business outcomes and differentiate our clients through technology, design, data, process and people. Concentrix provides services to clients in ten industry verticals : automotive;
  • banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce;
  • travel and transportation; energy and public-sector.

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