Person on this position will join The Global Information Security (GIS), which provides efficient and consistent IS services to IS Officers and other GIS groups to support Citi’s IS program.
The Information Security Strategic Operation Coordinator will interface with business leaders around the world, auditors, and senior internal stakeholders to action and communicate daily oversight, escalations and exceptions.
He / she will also help to manage, review and improve the IS Utility’s operational processes.Immediate start is preferred for this position. Responsibilities :
Prepare various Information Security (IS) reports for business managers, Information Security Officer (ISO) community and business representatives
Follow up on different activities for key IS processes, for example : IS Trainings, Identity and Access Management, Third Party IS Assessment, IS Risk Acceptance etc.
Communicate with the respective parties to complete IS assessments, reviews on time
Escalate issues based on predefined criteria
Support the manager in organizing and managing Operations
Proactively manage changes in reporting scope, identify potential crises, and devise contingency plans
Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures
Perform tasks in accordance with the policy of Citigroup
Participate in audits
Work on process improvements including process redesign and tools enhancements
Leads meetings in fast paced environment communicating complex IS topics effectively at all levels of the organization
Serving as a manager deputy including : manage the team during Manager absence, assist with recruitment process, resource planning and delegating tasks, etc.
Minimum 3 years of experience in information security, other Risk Management activities, operational management experience
Minimum 3 years of experience in process management / operational management
Previous experience in leading people or people management will be a plus
Proven ability to drive the execution of processes and standard procedures, operational tracking and readiness to improve the end product, operational efficiency and customer satisfaction.
Strong customer service and problem solving skills.
Attention to details and strong organization skills
Deploy superior data skills, which will include the competency to recognize trends and the cognizance to analyze results for reasonableness.
Experienced in remote / matrix management.
Strong written and verbal communication skills.
Fluent in English is a must
We offer :
Build on current expertise in IS with interaction with Senior Management
Working in a challenging area of the financial industry with one of the world's leading companies
Exposure on multinational project oriented regional and global teams
Competitive compensation package and excellent benefits