Operations & Compliance Manager
Krakow, Poland
4 d. temu


Currently we are looking for an Operations & Compliance Manager for our Krakow office.


  • Work closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance to regulatory-based best practices
  • Establish and maintain credible, professional relationships with clients, internal business lines, and external vendors
  • Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision
  • Raise and track issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required
  • Improve operational management systems, processes and best practices
  • Help the organization’s processes remain legally compliant
  • Assess a variety of situations and provide clarity to team and stakeholders
  • Collaborate with onboarding / compliance team members to ensure seamless business execution, reinforce positive morale, and uphold company values
  • Manage and execute the contractual compliance activities for key accounts, including (but not limited) to following areas : HR (background vetting, mandatory trainings, onboarding / offboarding) Legal (Personal data protection, local legislation, insurance) BCM (risk management, business continuity management)
  • Requirements

  • Proven work experience as Operations Manager or similar role
  • Knowledge of organizational effectiveness and operations management
  • Familiarity with business and financial principles
  • Excellent communication skills
  • Leadership ability
  • Outstanding organizational skills
  • Degree in Business, Operations Management or related field
  • Experience in compliance management role
  • Excellent program management skills
  • Knowledge of IT infrastructure management (security, network, connectivity)
  • Knowledge of compliance standards : ISO 27001, ISAE 3402, PCI DSS
  • Experience in organizing and conducting audits
  • Fluent English
  • We offer

  • Vast opportunities for self-development : online courses and library, experience exchange with colleagues around the world, partial grant of certification
  • English language classes
  • Polish language classes for Foreigners
  • Career development center
  • Unlimited access to LinkedIn learning solutions
  • Possibility to relocate for short and long-term projects (ex. to USA or Switzerland)
  • Benefit package (private insurance, health care, multisport, lunch tickets, and shopping vouchers, etc.)
  • Possibility to be involved in an international project
  • Remote work options
  • Relocation package for foreign applicants as well as for people relocating within Poland
  • Please note that only selected candidates will be contacted
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