SOLUTIONS ENGINEEr
Flashtalking
Warsaw, Poland
2 d. temu

Primary Job Functions

Form close relationships with customers to become their trusted advisor in ad tech

Deliver new customer on-boarding training as well as ad hoc training on new features to ensure their self-sufficiency on our product

Become a product and platform expert, and share that expertise with customers and colleagues

Closely monitor customer campaigns and tenaciously troubleshoot technical issues

Analyze campaigns and offer recommendations to improve performance

Work closely with the Analytics team to develop large budget campaign strategies which achieve customer objectives

Share knowledge with other Global Services team members

Work closely with account managers to identify areas to deepen our customer relationships

Identify ways to improve the operational effectiveness for the SE team; take ownership of issues and improve team efficiency

DESIRED Skills & EXPERIENCE

A degree from a top tier school, in either a technology or an analytical discipline

Excellent client facing skills and a desire to make them amazingly successful

The ability and confidence to work autonomously as well as being an excellent team player

A strong passion and aptitude in ad technology

A dynamic and flexible personality

Experience in Ad Tech is essential, preferably working with agency side ad servers or trading platforms

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