Credit Control Clerk
Trust Wave
Warszawa, Poland
40 d. temu


Trustwave helps businesses fight cybercrime, protect data and reduce security risks. With cloud and managed security services, integrated technologies and a team of security experts, ethical hackers and researchers, Trustwave enables businesses to transform the way they manage their information security and compliance programs while safely embracing business imperatives including big data, BYOD and social media.

More than two million businesses are enrolled in the Trustwave TrustKeeper® cloud platform, through which Trustwave delivers automated, efficient and cost-

effective data protection, risk management and threat intelligence. Trustwave is a privately held company, headquartered in Chicago, with customers in 96 countries.

For more information about Trustwave, visit Trustwave is headquartered in Chicago with offices worldwide.

Job role : Credit Control Clerk- 12 month Maternity fixed term contract.

Warsaw office : ul. Prosta 51, 5th Floor, 00-838, Warszawa

Job Summary : Credit Control across 3 EMEA ledgers

Key Responsibilities (Credit Control) :

  • Chase clients over three ledgers using phone / email on a daily basis and reduce debtor days.
  • Send out regular statements to debtors.
  • Flag up problem accounts to Credit Manager.
  • Monitoring and collection of current and overdue debts.
  • Send out reminder letters as and when required.
  • Carrying out credit checks when required.
  • Produce ad hoc client reports.
  • Able to resolve queries.
  • Contact debtors to ascertain payment dates and any reasons for non / late payments.
  • Respond to emails and telephone enquiries regarding invoicing and supply any supplementary information / documentation when requested.
  • Any other ad hoc requests as needed by Credit Manager.
  • Key Characteristics :

  • Good numeracy and MS Excel skills.
  • Attention to detail.
  • Fluent in English both verbally and in written English.
  • Excellent communication skills need to liaise with clients, sales staff, sales’ operations and finance staff in various locations on a daily basis.
  • Ability to prioritise workload to meet deadlines.
  • Excellent Customer Service skills and the ability to liaise with people at all levels and all locations.
  • Ability to work individually and collectively with minimal supervision.
  • Programs used by Trustwave :

  • Microsoft Outlook (Emails)
  • DayForce (Timesheets)
  • MS Office (Word, Excel)
  • Education :

    We prefer college educated applicants, but at minimum, high school diploma or equivalent is required for employment.

    Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

    To All Agencies :

    Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal.

    Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team.

    Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

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