About the role
Our design team is growing in terms of people, impact and accountability. Designers are embedded in our feature teams, and form part of a triad working equally alongside Engineering and Product.
We help introduce new features and products to our app and website that continue to ease the process of sending money abroad.
Directly informing product strategy through the insights we gather, we help facilitate design-led product development. Our efforts so far have resulted in thousands of five star reviews from delighted customers using our products and services - you will play a big part in continuing to cultivate the stories that we tell.
Reporting to the Principal Product Manager, you will :
Work with product owners and engineers in your team to drive design vision and strategy to improve our customer experience that includes :
Sending and receiving money
Improving the activation process
Reducing the friction of sending money abroad
And a bunch more other product features
Partner with product and engineering to represent the design team, help achieve design initiatives, and provide feedback in planning and product channels
Partner with engineering to ensure that our implementation and user experience is high-quality.
Support designers across product teams and departments by sharing work and helping to improve broad design initiatives such as our pattern library and user interviews.
Provide guidance, input and support in our review and feedback sessions. Seek out feedback from your fellow designers and beyond your product team.
Help in recruiting and interviewing designers, and actively improve our inclusive design hiring process
What we're looking for from you
You have a couple of products under your belt, and you’ve mostly worked in house at product focused companies. It’s not that we don’t want to hear from you if you’ve mostly been living the agency life, but tell us why you’re looking for a change.
You recognise the importance that design plays to help influence positive behaviours for customers, with your experience in design thinking to help create engaging and impactful solutions.
You’re someone who draws motivation, purpose and inspiration from the mission of a company and use that in helping solve the problems you work on.
You have a great portfolio that demonstrates your experience with typography, interaction and visual design that tells us how you contributed to success.
You strive to be a ’T-shaped’ designer bringing your experience with the end-to-end iterative design process, and keen sense of detail to problems and solutions.
You know when to use story mapping, journey mapping, prototyping, low or high fidelity prototypes and user testing and research to help achieve design goals.
You have a proficiency with current design tools such as Sketch, InVision, Marvel and others.
UX / UI desirable but not a must
You’re friendly, humble and focused on the team, and love working closely with product managers, data scientists, engineers and being supported by experienced designers to bring your unique perspective into the design process.
What you’ll get from us
Life assurance of 3 times your salary, should the worst happen.
Pension scheme offering 8% matched contributions.
Private medical and dental care plans.
25 days of holiday plus bank holidays, rising to 28 after 3 years.
Cycle to work scheme
Various dining and shopping offers