Service Delivery Manager with German
Locations : Wrocław, Łódź, Warszawa
Did you know that The Atos Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games?
Our Group provides Cloud services, Infrastructure & Data Management, Business & Platform solutions for clients across various business sectors : Defense, Financial Services, Health, Manufacturing, Media, Energy & Utilities, Public sector, Retail, Telecommunications and Transportation.
What will you be responsible for :
What do we require :
Very good German and English communication skills, spoken and written.
At least 5 years of experience in IT service management (SLAs, escalation management, contract management, etc.) in large scale environments
Hands-on experience in SDM, developing and implementing new IT services / service architecture
Certified in IT Service Management (at least ITIL V3 Foundation)
Certified in Project Management
Leadership experience in leading teams and working groups
Ability to evolve in political context and to step-in difficult situation when necessary
Strong service delivery focus and ability to continuously improve the delivery processes through DevOps pipe implementation and team coaching
Excellent communication and presentation skills
High solution orientation and a convincing communicative appearance
Organizational talent, initiative and implementation strength
Nice to have SAP basis (service)
If it sounds a bit interesting, take a risk and contact us . We’re ready to welcome you to the team!
How will we make your life easier and happy?
You will improve your qualifications by : individual development plans, budget for development activities, internal and external trainings, the opportunity to participate in conferences and gain international certification.
We will look after you with a private medical package that includes dentist.
We support your new-year resolutions with Multisport and OK System cards. If you build a team of sport enthusiasts, you will also get additional funding.
Do you need new glasses? We will give you 600 PLN reimbursement for buying one.
You will receive a guaranteed pool of points to be used for shopping, concert tickets or fulfilling other dreams.
Every month we will subsidize commuting.
Do you want to improve your language skills? Please, do so with us.
You will do good in the world by helping others thanks to CSR actions.
You will have an extra vacation for significant moments.
We will celebrate and have fun during company parities.
We will build together a positive work culture
We take care of your personal data privacy. More information about processing your personal data within recruitment process you can find on our website : .