Customer Service with Dutch + Another EU Language
WiPjobs
Krakow, Poland
5 d. temu
source : Europe Language Jobs

What you’ll do :

  • Managing customers’ business needs over the phone
  • Processing customers’ requests and updating data in the computer systems
  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
  • Helping with the implementation of our Sales and Marketing Plan
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities
  • What you’ll need :

  • Enthusiastic, communicative people that are willing to support our customers
  • With excellent knowledge of Dutch and English
  • Knowledge of additional European language would be a huge plus
  • Not afraid of facing new challenges or opportunities
  • With an enthusiastic approach to teamwork and focus on internal and external customers
  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
  • First working experience would be an asset for us
  • Offer

    What can you expect from us?

  • Online recruitment process
  • International and multilingual team environment
  • Relocation package for candidates outside Poland
  • Private medical care
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance after probation period
  • Language courses co-financed by us
  • Employee discount for high-quality company's products
  • Various portfolio of internal&external training 1-month induction training, access to the e-learning platform, professional certifications
  • Possibility of growth inside of the organization
  • Company events and office initiatives
  • A family atmosphere with no formal dress-code
  • Zgłoś tę pracę
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