IS Support & Operations Specialist
Cracow, Małopolskie, Poland
44 min. temu

We are looking for a Solution Architect to join our Global team. You will be collaborating with an international team, committed to our vision of delivering practices, knowledge and services to ABB IS customers.

As a Solution Architect you will be a member of the CASO (Common Archiving Solution) team, providing a cost efficient, reliable and compliant retention of core ABB information to ensure its usability in the future.

Your responsibilities

  • Supporting Operations Manager in daily tasks.
  • Supporting the installation, maintenance and optimization of new solutions / tools or changing / updating the existing ones.
  • Defining the technical requirements of the solution and ensuring the alignment with other modules and surrounding / integrated applications and solutions.
  • Validating incoming business demands from the technical perspective.
  • Creating and updating documentation and reports.
  • Contributing to process improvements.
  • Troubleshooting and supporting tickets resolution (L4 responsibilities).
  • Guiding and supporting L2-L3 team.
  • Your background

  • IT Professional with technical background and 3yrs+ experience in the relevant area, with hands-on experience in similar role.
  • Sound knowledge of MS SQL and Windows Server / PowerShell.
  • Cloud and on-prem Infra environments knowledge.
  • Strong team player with ability to work with little supervision.
  • Interpersonal and communication skills (English), Service-mindedness with good organizational, time management and decision-making skills.
  • Constructive approach, can-do attitude, positive, able to work and adapt to fast changing environment and requirements.
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