Job Overview
TE Connectivity's Customer Service Teams interact with customers, company sales and / or service representatives to handle a variety of pre-sales or post-sales service functions.
They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services.
They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.
We have started our journey in building up a completely new Customer Care Center to cover our Germany-Austria-Switzerland customers.
We are looking for multiple experienced, German-Speaking professionals who have worked with industrial customers before.
to build and maintain relationships with internal support functions and external customers.
For us, Customer Care is not simply answering a phone or replying to an email - but rather an inside window for our customer to all our departments.
Customer Care in TE means you are a problem solver. And our brand-new office in Krakow will be the perfect starting point for this journey!
KEY RESPONSIBILITIES :
What your background should look like :
Competencies Values : Integrity, Accountability,Teamwork, Innovation About TE Connectivity
TE Connectivity is a $13 billion global industrial technology leader creating a safer, sustainable, productive, and connected future.
Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications, and the home.
With nearly 80,000 employees, including more than 8,000 engineers, working alongside customers in approximately 150 countries, TE ensures that EVERY CONNECTION COUNTS.
Learn more at and on , , and . What TE Connectivity offers : We offer competitive rewards & compensation. Our commitment to our employees includes offering benefit programs that are comprehensive, competitive and will meet the needs of our employees.