Role description :
As part of the Automation team candidate will work on the implementation and rollout of automation across all types of services (business operations support, service desk, workplace, databases, and server hosting) and domains (process, backend, end-user), mainly within Microsoft technology stack.
Work scope covers end-to-end engagement in automation implementation (knowledge and requirements gathering, research, development, deployment, enhancement, maintenance).
What will be your main responsibilities?
Develop and maintains the automation toolchains following validated designs,
Produce and deliver PowerShell / Python scripts, and other Microsoft stack automation suite content, and related configurations,
Participate in the meetings to contribute to the definition of new improvement projects and to contribute to the design of the automation solutions and frameworks,
Maintain the automation toolchain related documentation by ensuring that changes are reflected in the documentation,
Provide input for process improvements related to the automation use to the Service Delivery teams,
Provide input to organize knowledge transfer sessions with the Service Delivery teams.
Job Requirements :
In-depth knowledge of : PowerShell and / or Python, Git, Windows OS administration (basic level automations),
Minimum 1 year of professional experience in ICT domains and in connection to an automation engineer or a comparable role (SRE, DevOps, etc.),
Eager to learn and able to explore a new technology autonomously,
In-depth technical understanding of IT concepts for every layer in the stack,
Attention to detail, analytical mindset, and demonstrated ability to work in complex environments,
Knowledge of ITIL principles,
Good writing and communication skills,
Good grasp of english (B1+)
Nice to have :
Working experience in enterprise-level organization
Working experience with is a plus : ServiceNow MS System Center, BMC / TrueSight Server Automation Power Automate, Linux shell scripting, Ansible, Test-driven development, ITIL principles, Agile principles.