Salesforce Effectiveness Analyst
Becton Dickinson France
Wroclaw, Lower Silesia
6 d. temu

Job Description

A proactive sales effectiveness support role with strong interpersonal skills heavily passionate about supporting and the analytics of sales process.

You would be a key a part of SFE (Sales Force Effectiveness) team and provide increased structure around Training / Analytics / Support / process / projects within the SFE, as well as drive continuous improvements while improving overall technology investments to align with the evolving business needs.

As Sales Effectiveness Analyst you will be :

  • Increasing CRM adoption within the organization and across functions, ensuring integrated cross-functional collaboration
  • Support and lead training ensuring all material is current
  • Active participation in the designated projects
  • Support with the release of Salesforce sale process enhancements such as facilitating technical development information into user friendly adoption
  • Develop effective working relationships with sales networks and collaborate with partner groups providing service to the business.
  • Lead assigned cases and drive performance based upon them
  • Handle creation of documentation of the various business processes
  • Proactively identifies business risks, inefficiencies, and issues, and works with the SFDC COE to design, test and deploy changes
  • Supervises business processes in Salesforce identifying user trends and data trends & suggested actions
  • Communicates trends to partners
  • Works collaboratively with internal partners to ensure business issues are translated into specific report templates with clear business impact
  • To support and handle all sales analysts' requests related to Sales process. Being a first point of contact to Sales Analyst requests.
  • KPI’s Support design and maintain strategic dashboards and KPI’s to improve sales & marketing efficiency & alignment
  • Maintain business insights reporting and analysis process with multiple data resources
  • We expect that you have :

  • 1-2 year experience working with Salesforce or similar CRM systems
  • 1-2 year experience working with PowerBI or similar BI systems
  • 2-4 years of shown experience in data analysis and reporting
  • Strong confirmed understanding of CRM / PowerBI( and specialist-training expertise with systems
  • Strong commercial acuity
  • Excellent problem-solving and analytical skills
  • Excellent communication skills (written, oral, presentation)
  • Strong organizational skills.
  • Ability to work in a remote team environment as well as independently with minimum supervision.
  • Strong change management and relationship skills
  • Must be self-directed and able to work with individuals at all levels, including executive management (comfort in interacting with and presenting to senior leadership and cross functional teams)
  • Ability to span multiple technology platforms and the willingness to become proficient in technologies
  • Ability to interact with business as well as technical partners
  • Ability to work independently, as well as part of a team
  • Ability to work in a highly matrixed organisation
  • Primary Work Location

    POL Wroclaw - Legnicka

    Additional Locations

    GBR Winnersh - Eskdale Road

    Work Shift

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