IT Infrastructure Project Delivery, Senior Manager
Smith+Nephew
Wroclaw, POL
1 d. temu

At Smith+Nephew, global medical technology company, we design and make technology that takes the limits off living, and we help healthcare professionals achieve the same goal.

Together we improve life, while also improving performance. This formed the basis for our purpose, #LifeUnlimited, and our culture pillars of Care, Collaboration and Courage.

Care means that we show empathy and understanding for each other, our customers and patients.

Collaboration means we work together as a team, based on mutual trust and respect.

Courage is about continuous learning, innovation and accountability.

Currrently we are looking for someone to join our Wrocław’s centre on position of :

IT Infrastructure Project Delivery, Senior Manager

Role Overview :

The Manager of IT Infrastructure Project Delivery is responsible for the Service Design and Transition of Smith & Nephew's IT Infrastructure.

The role reports to the Network, Hosting and Cloud Director

It is a leadership role responsible for recruiting, growing and developing a 3-10 person team in Wroclaw who will have a proactive customer-centric culture of delivery of projects in the space of IT Infrastructure, Acquisition & Integration as well as wider Enterprise Technologies landscape.

Responsibilities :

  • Establishing a customer-centric culture that enables designing and transitioning of network and hosting services for the internal IT customers by standardizing and templating project delivery processes which are required to provide IT Infrastructure components based on Network and Hosting service catalogue.
  • Establishing a customer-centric culture that enables designing and transitioning of Enterprise Technologies services for the IT Acquisition and Integration team by standardizing and templating project delivery processes which are required to provision Enterprise Technologies components based on Acquisition and Integration service catalogue.
  • Ensuring network and hosting changes are addressed using a consistent project delivery approach through :
  • Implementation of the strategic network solutions such as WAN, 3rd party connectivity, W / LAN Networks, Voice and others.
  • Assuring the efficient use of our key network and hosting partners. Assessing the project needs of changes to our IT Infrastructure landscape, e.

    g. adding or moving sites, changing services and addressing performance needs and assuring fulfilment by our strategic network and hosting partners.

    Assessing additional project requirements and defining bespoke project scope, approach to delivery, costs and benefits and securing the appropriate resources to fulfil the project services.

    Assessing repeating project demand to determine standard project services.

  • Defining and measurably improving service levels for network and hosting Service Design and Transition.
  • Supporting Network and Hosting Director in service strategy, defining roadmaps and vendor management plans with our key managed service providers and technology vendors.
  • Leading, building and developing a team of service design and service transition managers. Developing project management and vendor management skills within the team.
  • Living the cultural qualities, we want to see in our organizations.

  • Maintaining relationships with business focus groups who are stakeholders in our IT services.
  • Maintaining relationships with our key suppliers, running supplier performance reviews and acting as the escalation point for performance issues in project delivery.
  • Experience :

  • 10+ years with an IT leadership / Project Delivery role with similar breadth and responsibilities with a global enterprise
  • The leadership of Agile and Waterfall teams, establishing an IT Infrastructure Project Delivery team and maturing their ways-of-working.
  • The delivery of measurable service KPI improvements and driving service automation
  • Competences :

  • Substantial understanding of IT Service Management operating models for infrastructure (ITIL)
  • Strong knowledge of IT Infrastructure migration strategies and execution of best practices
  • Personal :

  • Leadership skills, excellent communication skills, team player and able to build strong relationships
  • Proactive with very good stakeholder management skills
  • Very good presentation skills
  • Location : Wroclaw, Poland

    Education : Educated to the Degree level.

    Licenses / Certifications :

  • Accreditation with one of the industry recognized project management methods, including Agile methodologies
  • at Smith+Nephew we offer :

    private health care multisport card / my benefit platform life insurance

    subsidies for trainings and language classes postgraduate studies

    wellbeing programs mentoring program CSR programs

    annual bonus company stock saving plan recognition program

    employment stability referral bonus

    possibility of working remotely flexible working hours

    LI-GG1

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