Support Engineer
Randstad Polska
Warszawa, Polska
2 d. temu

Currently for one of our clients we are looking for Support Engineer. In Customer Service and Support, we are focused on how we can Empower, Help, and Advise our customers.

We engage in solving complex problems for customers, we collaborate and knowledge share with each other, and we innovate on solutions to enable our customers to make the most of our products.

Our team is geographically distributed, we speak many languages and we come from a variety of cultural backgrounds. We are rapidly expanding, and we are looking for talented people with a passion for solving complex issues and an obsession for customer happiness.

oferujemy

  • A culture of growth and development with a training budget.
  • We work remotely. 12 month contract of employment.
  • Opportunity to work in an international, multi-cultural environment.
  • Ambitious role in a global company.
  • Flexible working conditions.
  • zadania

  • Exhibit leadership through personal responsibility, accountability and teamwork.
  • Act as a technical focal point in cooperative relationships with other companies.
  • Manage crisis situations that may involve technically challenging issues and diverse audiences while ensuring high customer satisfaction.
  • Own and resolve technically complex mission critical or politically hot customer issues. Use trace analysis, debug skills and other proprietary tools, to analyze problems and develop solutions to meet customer needs.
  • Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive management.
  • oczekujemy

  • Technical Degree or adequate practical background (2-5 years) on the following Technologies
  • Strong knowledge of Microsoft SQL Server 2008 R2 / 2012 / 2014 / 2016 / 2017 / 2019 at administrative level (Installation, index and table maintenance, backups etc.)
  • Strong knowledge of Microsoft SQL Server 2008 R2 / 2012 / 2014 / 2016 / 2017 / 2019 at dev level (SQL language, Stored Procedures, etc.)
  • Good Windows Operating System background on Threads, Processes and Memory Management (Heap, Stack, Virtual Memory)
  • Additional skills on one of the following technologies will be considered a big plus Windows Clustering Debugging / Creating and Reading memory Dumps Basic Programming skills with Python, R, C# or VB.
  • Net Good Knowledge of .Net Framework Cloud knowledge (AZURE) A Microsoft certification (MCSE or MCSD) is also considered a plus.

  • Excellent understanding of Database concepts and deployments
  • Experience supporting or maintaining complex mission critical database solutions, RDMS technologies, and / or SQL language
  • Strong problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions
  • Excellent Communication Skills - verbal, listening, and written (including technical writing).
  • Passion for technology, lifelong learning and professional development.
  • Experience in one or more of these areas desirable Experience supporting Azure or other cloud-based solutions Microsoft certifications in data platform or Azure technologies
  • Experience troubleshooting distributed solutions Experience troubleshooting Open Source Databases like MySQL, Postgre SQL, etc.
  • Basic Networking (TCP / IP communications, UDP, OSI model, DNS, firewalls), Storage and Platform troubleshooting skills Good knowledge of writing applications that use data access technologies (i.

    e. ADO, ADO.NET, ODBC, OLE DB, and any ORM frameworks against RDBMSs like Microsoft SQL Server, Oracle, Sybase, MySQL)

  • Language Qualification
  • Agencja zatrudnienia nr wpisu 47

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