DevOps Engineer

Ring

Gdansk, POL

2 d. temu

Job summary

Amazon Ring Infrastructure and Operations is seeking a DevOps Engineer to join our team to help us improve our systems and services.

Your solutions will impact our customers directly! Your ability to learn quickly and work on disparate and overlapping tasks will define your success.

High impact production issues affect developers throughout the company, so you get to experience a breadth of impact with various groups.

This isn't your ordinary DevOps Engineer role. If you love solving the deepest tech problems, enjoy working with all types of customers from around the world - both internal and external developers of Ring Products, and love variety, this job has it all in spades.

Ring is a rapidly growing business within Amazon, and the DevOps team is changing its focus to allow it to scale with the business.

DevOps Engineers are responsible for improving our customers' experience with our products, through advanced troubleshooting, Customer Obsession and helping our global team of engineers solve our more difficult problems.

Key job responsibilities

Primary responsibilities include troubleshooting, diagnosing and fixing software issues, developing monitoring solutions, performing software maintenance and configuration, performing SQL queries, updating, tracking and resolving technical challenges and customer requests.

You will support team process improvement initiatives, working with subject matter experts to help implement automation efforts and tooling solutions, and contributing to code review for peers on the team.

As you grow into your role, you will take on responsibility for more and more complex solutions requiring greater technical capabilities.

You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Ring You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms.

We'd love it if you bring in a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo.

We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to improve customer experience.

We're looking for an engineer who can analyze and help improve our monitoring and processes to get us to an even higher level of availability, scalability, and reliability.

BASIC QUALIFICATIONS

Bachelor's Degree in Computer Science, Engineering, Math or related field; or 2+ years relevant work experience

1+ years’ of experience in a DevOps role or highly technical support role, preferably in a software environment with SCM, Linux Administration, DevOps basic experience

Familiarity with database concepts (, Redshift, DynamoDB or Postgres)

Ability to write intermediate level database queries. SQL skills.

Experience in at least one of java / Perl / Python / shell scripts

Knowledge of the UNIX / Linux operating system

Basic knowledge of Gerrit, Jenkins applications

Understanding of XML / SOAP, REST and HTTP protocols

Understanding of Git version control

Strong understanding of support processes SLA, handling tickets, monitoring, processes and metrics.

Understanding of the complete deployment life cycle from design, build, test, deploy

PREFERRED QUALIFICATIONS

Advanced degree in Computer Science, Engineering, Math or related field

You bring in 2-4 years’ experience in a DevOps or software development role

You are an engineer with computer science or similar background

Experience in development (as a developer or Scrum Master) would be a plus

In-depth understanding of AWS, Python and Scripting languages

Java programming experience

You have experience in DevOps ecosystem

You have proven experience in incident, problem and change management practices and handled high impact incidents.

Strong degree of empathy for the customer experience

Able to handle high impact incidents, perform pattern, root cause analysis and drive to logical closure

Excellent communication skills, possessing the ability to support other developers over email, video-call and chat

Demonstrated ability to coach and mentor other support engineers to grow their technical and troubleshooting skills.

Exhibit strong team oriented interpersonal skills with the ability to effectively interface with a wide variety of people and roles from junior engineers to senior leaders

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

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