IT Support with English, Spanish and French languages
SII Sp. z o.o.
Rzeszów, podkarpackie, Polska
‎11 godz. temu
source : Pracuj.pl

IT Support with English, Spanish and French languages

Miejsce pracy : Rzeszów

About the project

Become a single point of contact for all IT service-related requests. You will work in IT support area, building IT helpdesk background and knowledge of ticketing tools.

Your responsibilities

  • Receiving (answering phone calls from end users) and registering Service Requests (SR)
  • Troubleshooting and resolution of SR’s
  • Transfer / Escalation of SR’s to other Support Groups (SG)
  • Keeping track of and follow up of SR’s transferred to other SG
  • Informing users as to the progress of SR’s Responsibility for the Team SR’s
  • Direct contact with users and customers via phone and mail
  • Our requirements

  • Fluent English, Spanish and French
  • IT helpdesk background and knowledge of ticketing tools, ideally ITSM
  • What we offer

  • First place in Great Place to Work ranking in 2021 we receive the title and implement new ideas thanks to our employees opinions
  • Dozens of fascinating projects for prestigious brands from all over the world you can change them thanks to Job Changer application
  • Employment stability revenue of 1 MLD PLN, no debts, preferred supplier status for many clients
  • Fantastic atmosphere created by all Sii Power People
  • Investment in your growth meetups, webinars, training platform and technology blog you choose
  • PLN 500 000 per year for your ideas with this amount, we support the passions and voluntary actions of our workers
  • Attractive benefits package private healthcare, MyBenefit platform, car discounts and more
  • Comfortable workplace class A offices or remote work
  • Recruitment stages

  • Send your CV
  • Talk to us about your expectations
  • Learn more about our projects and choose the best
  • Start your adventure with Sii!
  • Zgłoś tę pracę
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Aplikuj
    Mój adres email
    Klikając przycisk "Kontynuuj", wyrażam zgodę neuvoo na przetwarzanie moich danych i wysyłanie powiadomień e-mailem, zgodnie z zasadami przedstawionymi przez neuvoo. W każdej chwili mogę wycofać moją zgodę lub zrezygnować z subskrypcji.
    Kontynuuj
    Formularz wniosku