About NCR NCR Corporation (NYSE : NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries.
NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Title : Customer Implementation Specialist Location : Warsaw Responsible for activities that follow the solution sales process, starting from order acceptance till invoicing / revenue recognition.
Ensure that the necessary NCR guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes.
Key interface points will include sales, account support , Customer operations. CIS will also interface closely with outsourced order management resources to fulfill order booking and billing process.
Key responsibilities : Solution Order Management that covers order acceptance, order processing, setting up order criteria, processing order changes and cancellations ) Invoicing that covers invoice preferences, validation of revenue recognition criteria, triggering invoices in the system ) Adhering to the procedures in compliance with NCR policies Reconciliation and Reporting that covers monthly verification of order and revenue data, providing corrections and clarifications to reported results Archiving and record retention in accordance with NCR policies and NCR practices Providing internal and external audit support as requested Basic Qualifications Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer) Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language skills ( English and Spanish) Preferred Qualifications Outsourced exposure or experience preferred Global / Multi-Country experience strongly preferred Analytical skills EEO Statement Integrated into our shared values is NCR’s commitment to diversity.
NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies : NCR only accepts resumes from agencies on the NCR preferred supplier list.
Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.