Deployment Support Specialist
DB Schenker
Warsaw, Masovia, Poland
‎14 godz. temu

Deployment Support Specialist ( WMS)

Your tasks

  • Leads deployment projects including coordination with other (IT) departments
  • Understands business processes and translates them to the functionality in applications
  • Facilitates the User Acceptance Tests during Deployment Projects with System expertise
  • Facilitates set-up of master-data for a country organization to ensure consideration of processes and local variants
  • Responsible to train the IT support desk, super-users and trainers of a country on the use of the applications
  • Assists Incident Manager (2nd level support) and coordinates 3rd level support
  • Configures software parameters and creates related work instruction documentation
  • Supports on-hands usage of system at go-live and resolves user related issues
  • Requirements

  • At least 3 years of experience on implementing and deploying IT system to logistics business or experience on working as Super / Key User role with WMS system
  • Process and Work instruction documentation
  • Facilitation of business and IT co-operation (requirement gathering, testing, training, go-live support)
  • Professional proficiency in English (B2 at least)
  • Professional proficiency in Polish (B2 at least)
  • ITSM tool (ServiceNow) or Changer Request Management (JIRA) tool experience (nice to have)
  • Understanding of Technical Architecture on practical level (Printer settings, Hand Held devices, WIFI network) (nice to have)
  • Benefits

    Medical healthcare package

    Private medical healthcare offers various packages for you and your family.

    Sport Card

    Sport card gives you free access or discounts to many sport objects.

    Life insurance

    Life insurance for you and your family members.

    Holiday Bonus

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