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Inviting applications for the role of Logistics Quality Specialist - Senior Process Associate with English -Hybrid Katowice!
Perform operational tasks within Logistic Claims area. Resolution of tasks accurately and efficiently to achieve the fixed service level target.
Responsible to ensure Logistic Claims processes compliance with related financial controls. Coordinating all required continuous improvement actions.
Ensure efficient cooperation with warehousing, distribution and transportation.
Responsible for sharing the information relating to a incident with all the required stakeholders
Responsible for verification of the claim
Responsible for filing the claim on respective platforms post verification
Responsible for calculating the cost of damage goods
Responsible to investigate the cause of the incident and ascertain the party responsible
Support the collection process by requesting debit notes and sharing the soft copy of the invoice with the Carrier
Responsible for creating new warehouse location, new SKU product number, new supplier on PQNC tool
Responsible for training the new warehouse team on PQNC tool w.r.t. usage
Responsible to provide annual tool training and process refresher training for warehouse teams
Responsible to analyze and present the findings to internal Clients
Responsible to conduct / organize regular discussions and performance reviews with team members.
Excellent communication skills, ability to cooperate with internal and external parties
Relevant years of experience in transportation or warehousing operations
Continuous improvement mindset
Operational computer skills (MS Office)
Strong analytical skills required
Precision in daily tasks
Ambitious and pro-active attitude / willingness to learn
Advanced MS Excel will be an advantage
Knowledge of Agile PM methodology will be an advantage
What can we offer?
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional tranings and great career development opportunities
Free access to our award-winning learning platform
Benefits such as Insurance, Luxmed, additional vacation days, biking policy
As an Equal Opportunity Employer we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process.
It is the candidate’s absolute discretion if he / she chooses to upload a CV with or without a photograph enclosed.
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