Director of Sales Operations Krakow, Poland
TTEC is currently seeking a seasoned Director of Sales Operations to join our award winning delivery site in Poland. Your team will support the sales efforts of a global technology company.
We help bring technology and human connections together to deliver amazing customer experiences every time. We need you- our next Director of Operations - to help us continually find ways to exceed customers' needs and build the relationships that keep them delighted and loyal!
What you’ll be doing :
Our Director of Sales Operations manages the overall client relationship and associated operations maximizing resources for optimal success in attaining the revenue goal for a single or multiple line(s) of business.
Work strategically and proactively to improve processes and performance that enhance bottom line results. Create and maintain a positive work environment and first in class Sales culture!
What you’ll bring to us :
oRevenue and margin goals
oClient, customer, and Employee satisfaction scores
oCall volume projections
oContractual bonus goals
oContractual client metric goals
What skills you’ll need :
Minimum Qualifications :
What We Offer :
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
But don’t take our word for it check out some our women in leadership and diversity awards on TTECjobs.com.