If customers are inspired by the competence and friendliness of your service, then you are exactly right at TELUS International.
It's a special talent to make people on the phone feel like they are in best hands. If you want to live customer service at best quality, we have the perfect job for you.
For our team in Gdańsk we are currently looking for support as Digital Marketing Specialist with German for Social Media Project (m / f / d).
s experience by driving optimal and appropriate product adoptionManage a portfolio of clients with responsibility for growing revenueWhen within scope and area of knowledge, provide pre and post-sales assistance for all applicable productsProduce success stories from advertisers who have had success in growing their business by using the productsUse a variety of tools to be able to properly communicate and drive Advertiser’s business to success
1 to 3 years’ experience in digital marketing or online sales organizationProficient level of German language with excellent communication skillsEnglish language on B2 level minimumKnowledge of MS Office and use of voicemail and electronic mail systemsExcellent communication skills : verbal, written, listening skillsSelf-starter who can meet deadlines and enjoys working in a competitive inside sales environmentProactive mind set with regards to identifying issues and opportunities as well as communication with clientsHighly motivated and goal-orientedTakes direction well while also demonstrating proactive behaviourCreative decision-making skills and proven ability to work independentlyStrong attention to detail and follow-up skillsAbility to multitask and work under pressureFeels comfortable contacting clients via phone, chat or email
Comprehensive product training and intensive training-on-the-jobFlexible planning of working hours for a good work-life-balanceInternal training and further education possibilities via our campusAdvancement opportunities in our international companyFixed basic remuneration with attractive bonus optionsHighly motivated and dedicated team with flat hierarchies and informal cultureGreat office with modern workplaces as well as free drinks and regularly fresh fruit as a little extra motivationPrivate medical healthcare Join our team and apply now!We have adjusted our recruitment process and are now offering online interviews to all candidates.
About us : Excellent customer service is our passion – in 2020, Competence Call Center has merged with TELUS International and is now a part of it.
Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.