Intelligent Automation Support Specialist
Smith & Nephew
Wroclaw, POL
‎16 godz. temu

At Smith+Nephew, global medical technology company, we design and make technology that takes the limits off living, and we help healthcare professionals achieve the same goal.

Together we improve life, while also improving performance. This formed the basis for our purpose, #LifeUnlimited, and our culture pillars of Care, Collaboration and Courage.

Care means that we show empathy and understanding for each other, our customers and patients.Collaboration means we work together as a team, based on mutual trust and respect.

Courage is about continuous learning, innovation and accountability.Currrently we are looking for someone to join our Wrocław’s centre on position of : Intelligent Automation Support SpecialistRole Overview : This role focuses on ITIL best practices and processes for automation solutions build using C# programming language.

This position ensures solutions runs on production environment without delays and / or issues. Person in this role will drive solution through Change Management process according to IT practices and test environments on our infrastructure setup.

Support Specialist monitors infrastructure performance and will work with development team to create self-monitoring services and CI / CD pipelines.

This role can contribute in development process for ad hoc solutions which will be required to be executed limited number of times - non-standard activities.

Responsibilities : Maintain solutions and check that all requests for support are dealt with according to agreed proceduresInvestigate causes of malfunction and seek resolutionDeploy solution to production environmentHandle incident and change management processes according to proceduresInfrastructure monitoring and maintenance - MS AzureAnalyze existing solutions in order to find improvement opportunities and Machine Learning use casesAccess managementOpportunity to develop ad hoc solutionsExperience : 2+ year of experience in process automation area2+ years of experience in BPO / SSC1+ years of experience in software support areaCompetencesRequired : Experience in programming - .

NETExperience using source code repositoriesProblem solving skillsBeing able to debug code and find misalignments in functionalityExperience using databases (MS SQL)Nice to have : Knowledge of MS AzureMachine Learning interestUnderstanding LSS / Lean / Agile methodologiesat Smith+Nephew we offer : private health care multisport card / my benefit platform life insurancesubsidies for trainings and language classes postgraduate studieswellbeing programs mentoring program CSR programsannual bonus company stock saving plan recognition programemployment stability referral bonuspossibility of working remotely flexible working hoursThe Global Business and Technology Centre in Wrocław was established in June and has been growing rapidly ever since.

We are currently employing over people in various global and regional functions such as : Finance, Information Technology, Supply Chain, Procurement, HR, PMO.

This creates diverse job environment with many exciting development opportunities both for those at the beginning of their professional career, as well as for experienced professionals.

Our Wrocław’s office is located in Curie Skłodowskiej 12.#LI-GG

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