Warsaw, Poland,Poland
2 d. temu


PERIMETR SECURITY OPERATIONS - Level 3 Specialist is a senior level firewall operations role to provide day-to-day support to the business and their data flow through firewalls, prepare firewalls and proxy in accordance with standards, and be part of a 24 / 7 support team.

There is significant interaction with engineering, Technology teams, Operations staff, Application Support and Vendors.

Responsibilities :

  • Provide support to perimeter security infrastructure, which includes firewall, proxy and remote access systems
  • Investigation, documentation and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems
  • Escalation of issues to, and tracking of progress in conjunction with internal engineering teams, vendors, or other technical resource teams
  • Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve
  • Create complex project plans, perform impact analyses solve / work high impact problems / projects, and provide resolutions to restore services
  • Drive Root Cause Analysis (RCA) post restoration of service for firewall platforms
  • Provide support, trouble-shooting and traffic confirmation for firewall platforms
  • Has the ability to operate with a limited level of direct supervision.
  • Qualifications :

  • 5+ years of experience in firewall support, with a proven track record of operational process change and improvement.
  • Experienced with Checkpoint and PaloAlto Networks firewalls, Configuration and troubleshooting skillsets.
  • Detailed knowledge of TCP / IP data flows and troubleshooting.
  • Understanding of network routing, including BGP and troubleshooting required.
  • Skilled in use and interpretation of tcpdump / pcap / wireshark.
  • Strong analytical and quantitative capabilities with attention to detail, ability to work in a demanding environment.
  • Preferred to also have working knowledge of Bluecoat proxy, and Cisco Firepower with AnyConnect client.
  • Relevant certifications preferred : Checkpoint and Palo Alto Networks firewalls.
  • We offer :

  • Competitive salary & social benefits (e.g. private healthcare care, Benefit System, life insurance)
  • Opportunity to join great, well-coordinated team
  • A great environment for learning new technology and tools, online and instructor led training opportunities
  • Working in a friendly, dynamic, and multinational environment
  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
  • A chance to make a difference with various affinity networks and charity initiatives
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