Customer Service Representative with Swedish - Contact Center
Amway Business Centre Europe
Kraków
21 d. temu
source : CareersinPoland.com

Customer Service Representative with Swedish - Contact Center

Key activities

  • Managing customers’ business needs over the phone
  • Processing customers’ requests and updating data in the computer systems
  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
  • Helping with the implementation of our Sales and Marketing Plan
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities
  • Profile we look for

  • Enthusiastic, communicative people that are willing to support our customers
  • With excellent knowledge of Swedish and English
  • Fluency in other European language would be a plus
  • Not afraid of facing new challenges or opportunities
  • With enthusiastic approach to team work and focus on internal and external customers
  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
  • First working experience would be an asset for us
  • What we offer

  • Attractive office location near Krakow City Center (Opolska street)
  • Numerous company events (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days)
  • International team environment
  • Benefits : Private medical care, MyBenefit, Life insurance
  • Fresh fruits every Monday
  • Employee training (induction training, Amway University portfolio, language training, professional certification)
  • Product discount
  • Relocation package for candidates outside Poland
  • How to apply

    If you are interested in this job, please send your application via "Apply" button.

    The following statement should be enclosed to your application : "I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-

    Europe Sp. z o.o. located in Zabierzów (adres : Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.

    08.1997 (uniform text : Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."

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