Team Leader
Credit Suisse
Wroclaw, Wroclaw, Pologne
13 d. temu

We Offer

In the Team Leader's role you will take care of the following areas :

  • Managing employees in outsourced HR Service Center Payroll / Benefits or Time and Attendance team.
  • Handling overall business operations within assigned teams in the HR Service Center and ensuring that SLAs are met.
  • Ensuring all administrative tasks (holiday planning, working time etc.) are accomplished according to internal policies and legal requirements.
  • Ensuring efficient and complex service delivery by managing appropriate numbers of trained staff is available to maintain service levels.
  • Ensuring all HR processes in your teams incorporate appropriate control mechanisms, data protection and compliance tasks.
  • Ensuring development opportunities according to performance tools and requirements.
  • Contributing to service improvement and optimization by participating in or leading relevant projects.
  • Supporting the people management strategy of the HR Service Center (e.g. training, engagement, mentoring, succession planning, compensation and awards as well as retention).
  • Motivating teams through effective monitoring, coaching and providing a positive work environment.
  • Acting as an escalation, contact, and decision point for collaboration with internal and external service providers, business partners, and internal clients in the areas of HR department.
  • Open to discussing flexible / agile working.

    You Offer

  • You are comfortable with your fluency both in German and English.
  • You have at least 2 years’ experience in people leadership.
  • Must be highly attentive to details and organized in own work.
  • Have the ability to work both independently and as part of a team in a fast paced, deadline driven environment with high demand for accuracy.
  • You are committed to service delivery excellence and have outstanding written and verbal communication skills.
  • You Are a proficient user of MS Office suite.
  • You have experience in HR or Shared Services Operations (insourced or outsourced would be an asset).
  • You are a dedicated problem solver and you are happy to take initiative to improve.
  • Our benefit

  • Private medical care
  • Charity days
  • Training and development
  • Internal Mobility
  • Other optional

  • Language training course
  • Mentoring
  • Family nursery and kindergarten funding, gift vouchers for Christmas
  • Parking allowance
  • Health promotion : Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
  • Employee discounts on various products and services (event tickets, consumer products, etc.)
  • Relocation package
  • Employee Referral Program
  • Flexible work schedule and working from home (home office)
  • If you apply for this role this means you agree with the following statement :

    Through my application for a role with Credit Suisse (Poland) sp. z.o.o. (the Company) I hereby authorize the Company to process my personal data for the purposes of job recruitment.

    Furthermore I declare that I am aware of the voluntary submission of data and I am informed about the right to access the data and the right to correct it, pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws Dz.

    U No. 133, item 883) . I authorize Company to process my personal data for future recruitment processes.

    Furthermore, I authorize Credit Suisse Group AG and its’ affiliates, Taleo (UK) Limited, cut-e AG Kleiner Burstah 12 and milch & zucker The Marketing & Software Company AG to process my personal data.

    Credit Suisse and affiliates registration details.-

    Credit Suisse (Poland) sp. z.o.o Registered office - 1 Icchoka Lejba Pereca street, 00 - 849 Warsaw

    Credit Suisse Group AG Registered office - Paradeplatz 8, 8001 Zurich, Switzerland and its’ affiliates

    Taleo (UK) Limited Registered office - 78-586 Chiswick High Road, London W4 5RP, United Kingdom,

    Cut-e AG Kleiner Burstah 12 Registered office - 20457 Hamburg, Germany and

    Milch & Zucker The Marketing & Software Company AG Registered office - Küchlerstraße 1, 61231 Bad Nauheim

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