Consult with other members of business unit and technical users to identify PKI requirements and develop requirements documentation
Contribute to the technical direction on all areas of PKI architecture, strategies, automation and enforce governance & standards
Provide guidance to key stakeholders on PKI life cycle, processes and procedures
Process fulfillment requests (Service requests / Catalog tasks)
Manages SSL / TLS Certificates associated with the Certificate Authority (CA)
Monitor Public (External) and Managed PKI (Private / Internal) CA SSL / TLS Certificates for upcoming expiration dates
Monitor all expiry notifications to ensure no issues result from Certificate expiration
Revoke SSL Certificates which are no longer being used in both Managed PKI and Public CA portals
Interact directly with vendor / s and IT customers for troubleshooting of certificate and key related issues
Update and maintain documentation and process guides for requesting and distributing certificates
Provide technical guidance moving some of the manual certificate provisioning process to a more automated method possible using other tools such as Venafi, including some scripting experience
Assist in certificate coordination to ensure successful implementation
Ability to provide tool and service training.
Qualifications
Knowledge of X.509 and general certificate management processes
Experience with public key infrastructure (PKI) and experience with certificate life cycle management tools, such as Venafi
Experience with Public Certificate Authority providers
Certification and experience in IT operational standards such as ITIL v3 preferred
Ability to gather and convey information to stakeholders
Strong analytical, technical writing and verbal communication skills
Ability to influence change across a matrix organization and collaborate with business and technology teams to deliver solutions
10+ years' experience working in Information Technology
3+ years' experience working with SSL Certificate security
Understands how the IT group operates and how his / her role meets customer needs and creates value
Candidate must have general knowledge regarding cryptographic methodologies and processes within IT organizations
General understanding of cryptographic keys, symmetric and asymmetric keys, cryptographic key algorithms and cipher blocks
Ability to work in a fast-paced environment and assist customers with a sense of urgency
Understanding of ITIL methodology
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