Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world.
Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation.
Operations span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness and integrity to our business.
RESPONSIBILITIES AND QUALIFICATIONS
The CIP Due Diligence team sits within Client OnBoarding (COB) and supports the Know Your Customer processes across a wide range of business areas and products.
The Team’s primary function is to partner with key stakeholders (Compliance, Business, Client Implementation, Quality Assurance) to onboard new clients with a focus on efficiency, control, and excellent client service.
HOW YOU WILL FULFILL YOUR POTENTIAL
Ensure due diligence is performed to comply with "Know Your Customer" regulations
Develop expertise in the Firm’s Anti Money Laundering / Customer Identification due diligence policies
Draft procedures to reflect changing regulatory requirements
Devise and implement process improvement efficiencies
Lead global projects with KYC touchpoints
Providing further assistance as may be required within the COB team
SKILLS & EXPERIENCE WE’RE LOOKING FOR
8+ years of relevant experience
Experience managing a team with similar role
Excellent communication skills, in both written and verbal form. Confidence to deal professionally and persuasively with clients and senior figures within the firm
Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.
Self-motivated and proactive team player who takes ownership and accountability of projects, has strong organizational skills as well as the ability to effectively manage competing priorities.
Flexible and able to work well under pressure in a team environment.
Knowledge of financial markets and products
Knowledge of Customer Identification Programs (CIP) / Know Your Customer (KYC) a plus
Understand structure of trading counterparts
Ability to adapt to new changes and new challenges
Excellent written and verbal communication skills
Proactive, self-motivated, team influencer
Prudent in escalating potential risk to the Firm