Marsh & McLennan Companies (MMC) is a global professional services firm offering clients advice and solutions in the areas of risk, strategy and people.
Marsh is a leader in insurance broking and risk management; Guy Carpenter is a leader in providing risk and reinsurance intermediary services;
Mercer is a leader in talent, health, retirement and investment consulting; and Oliver Wyman is a leader in management consulting.
To strengthen our European Business Support Centre Team we seek Candidates for the following position : Team Coordinator with English (Warsaw office) RESPONSIBILITIES :
Managing a team of administration specialists : recruiting, motivating, coaching and developing team members by setting clear goals, managing and prioritizing workload and monitoring performance
Planning and developing new procedures within area of a team responsibility
Resolving customer escalations in a timely manner
Implementing business-focused solutions within time and / or cost constraints
Preparing management reports
Defining and managing team structures and resource levels to support business needs
Driving process improvements
Building and maintaining effective relationships with clients from France
Coordinating various projects and team s initiatives
At least 3 years of managerial experience
Experience in environment of shared service centre will be a strong asset
Management reporting experience
Strong customer service and decision-making skills
Managing measured productivity of team
Strong communication skills with all levels of employees
Ability to plan resources and track utilization of the team
WE OFFER :
Work in a people-oriented team with dynamic colleagues and leaders
Development within a growing company
Flexible working hours, home office
Business casual dress code
Competitive salary based on employment contract
Attractive benefits package (including private health care, sports card, life insurance,
Office building in the Warsaw city centre (near Rondo Daszyńskiego / M2 line)
If you would like to apply for this position, please send your CV in English .
PL-MA-WarsawF - Full TimeMarsh & McLennan Companies and its Affiliatesare EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.