CUSTOMER SERVICE AGENT
H & M Hennes & Mauritz AB
Mazowieckie, Warszawa
10 d. temu

CUSTOMER SERVICE CENTER IN WARSAW Is now looking for Customer Service Agent Czech / Slovak Team Are you ready for a customer focused, action-

packed career at the heart of our company?Find your place in a fast moving environment where you create the optimal customer experience, with excellent service in a global fashion setting.

We are offering a job where every day is a challenge, where only you set the limits to your career possibilities and where your personal growth and development is just as important as our business.

Work Description The job of a Customer Service Agent comes with a range of responsibilities and lots of rewards.Your to-do list includes :

  • Handling every customer contact with interest and care, providing customers with solutions and advice
  • Being an ambassador for the H&M Group in every contact
  • Inspiring our customers about fashion and advising them on the latest campaigns and products
  • Efficient use of business systems to ensure as much time as possible is spent helping our customers
  • Adhering to laws and policies regarding personal data and payment procedures
  • Communicating clearly both verbally and in writing
  • Who are we looking for? Just like everyone at H&M, we believe you are social, open and an ambitious team player full of drive and optimism.

    Your personal qualities should also include :

  • A friendly and helpful approach to our customers and colleagues.
  • Being open to feedback and to communicate with your team and managers
  • in a clear and straightforward way.

  • The ability to multitask and handle the pressure of a busy day.
  • The drive and ambition to complete your tasks in a timely and effective manner.
  • A willingness to learn and improve
  • Also you have / are

  • Czech / Slovak language native or skilled as native in speaking and writing
  • English language intermediate level in speaking and writing
  • What we can offer you :

  • Competitive salary based on benchmark tests in Warsaw
  • Relocation support flight tickets & apartment
  • Support personal growth by providing various types of training sessions
  • A lot of company benefits - H&M discount card, Group life insurance, Medical package, Sports and leisure discount
  • Work in a friendly atmosphere where we promote diversity and equality as well as supporting personal growth
  • Modern workspace with rest areas, daily fruits etc. Location is Central with good transport links
  • Sounds interesting? Please send your application.

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