Sales & Support Engineer
Kraków, Poland
1 d. temu
source : StartUs

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Opis stanowiska pracy

As a Sales & Support Engineer you will be responsible for :

  • Ensuring a positive experience for new potential leads and for current customers;
  • Identifying sales opportunities and negotiating future agreements;
  • Helping customers find a solution that is best tailored to their needs and requirements;
  • Creating and conducting product presentations;
  • Preparing pricing quotes, invoices and renewal offers using a CRM system;
  • Managing late payments;
  • Handling customers’ minor technical issues and providing assistance on X-Formation products;
  • Cooperating with developers and customers in order to solve technical issues;
  • Performing analysis of the practical needs of customers;
  • Improving customer satisfaction.
  • What we require :

  • Proactive and customer-oriented personality suitable for building successful relations with customers;
  • Advanced English (strong written and verbal communication skills);
  • Negotiations skills;
  • Sales experience (B2B sales preferred);
  • Ability to identify and solve customers’ needs before and after the sales process in order to maintain great customer satisfaction;
  • Analytical skills needed to be able to find opportunities and develop potential leads;
  • High level of commitment, motivation, and creativity;
  • Good organizational skills and ability to prioritize tasks.
  • Nice-to-haves :

  • IT-related background;
  • Basic licensing knowledge would be an asset;
  • Experience with CRM tools (Salesforce preferred);
  • Understanding of Linux OS (a plus);
  • Knowledge of MySQL;
  • Knowledge of German or Spanish language is a plus.
  • What we offer :

  • Opportunity to develop your skills;
  • Competitive salary;
  • Access to cutting-edge technologies;
  • Flexible work hours as an alternative to a 9 to 5 schedule;
  • Private medical care and free infant care / Multisport card;
  • Comfortable, spacious, brand new office (Radzikowskiego street) with games room, massage chair and shower for cyclists;
  • Social fund (weekly sport and social events);
  • Educational fund;
  • Providing assistance in organizing relocation;
  • Company's parking facilities;
  • Company events (parties etc.);
  • Working along smart and motivated people;
  • Casual working atmosphere (no dress code is required for the interview);
  • Free sweets and fruit on some days and unlimited coffee all week long : );
  • Possibility to work from home.
  • At X-Formation, we achieve success by building extraordinary teams with exceptional people that means finding the best and brightest to join us.

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