Content Developer, Digital Learning
TMF Group
Warsaw, Poland
2 d. temu


TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world.

Our 9,100 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.


This role is Content Developer, Digital Learning for TMF Group and the platform Horizon (Payroll workflow for Global Payroll Clients) and the new generation Digital Platform KRAIOS.

and the role is part of the Digital Learning team.

The Technical Writer / Content Developer is responsible for gathering the input, writing content, design and management of training and digital learning materials.

  • The Technical Writer will manage training material development projects in close collaboration with Operations and Technology functions to support an effective and engaging staff learning experience;
  • as well as creating content for our client communities of users.

    Maintaining the Demo environment for the different platforms, ensuring different service lines are represented, regular updates and correct data is showing following the end to end digital delivery model successfully.

    Working together closely with the Digital Product Management team, understanding any new features and updates to ensure the environment is ready for Demos and Training.

    The Digital Learning Content Developer will need to develop an in-depth knowledge of TMF Horizon and main focus on the KRAIOS platform and learn the existing and changing features and end to end digital delivery model across all TMF Service Lines.

    Working very closely with the different teams withing Digital Client Service Management, Digital Product Management and within Operations and Technology.

    Key Responsibilities :

  • Research and development of content based on the platform / product and client requirements.
  • Enhance user experience by the creation of engaging, effective and interactive training materials and digital learning material.
  • Work closely with, advise and support subject matter experts to ensure the training materials and digital learning content created best fits the needs of all those concerned.
  • Responsibility for the content collection and management of Product and Digital learning and sharing it via company’s Learning Management System (LMS) and webinar trainings, including but not limited to :
  • Maintain the Demo environment and ensure End to End Digital Delivery Model is followed for the New Generation Digital Platform KRAIOS and Horizon, ensuring the quality of the content and setup on the demo environment allows for successful client trainings and demos.
  • Collection of input for new training content and digital learning modules
  • Creation of learning curriculums
  • Create scripts for voiceovers where required
  • Update content of existing courses / digital learning material
  • Monitor and reporting of trainee enrolments
  • Promote new digital learning courses / materials via updates and communications to relevant audiences
  • Promote the culture of learning
  • Balance competing demands of different projects for content development in line with the launch of updates and releases
  • Write articles and information on available platforms to promote learning
  • Key Requirements :

  • Experience or / and knowledge in designing and developing technical trainings and training materials for online applications.
  • Highly proficient in the use of Microsoft Applications (PowerPoint, Word, Excel and Outlook, MS office tools) with the ability to develop reports and manipulate data in Excel
  • Background in Payroll, Accounting and Tax, Entity Management, would be a plus
  • Ability to practically explain the technical aspects for EndUser
  • Active user on online / social media applications (Instagram, Youtube, TikTok, Smartphone apps, Camtasia, Talkia, Doodly, etc.)
  • Not afraid to look for and leverage different content design models and different tools (video recording, ppts, applications) to create effective technical training content
  • Project management awareness to ensure the design and development meet requirements of time, resources and administration
  • Familiarity with User Experience / User Interface design related to instructional design would be a plus
  • Well accustomed to the principles of effective learning
  • Capacity to understand end-to-end processes for different learning outcomes and audiences would be a plus

  • Private medical care
  • Life insurance co-financing
  • Free Business English classes in the office
  • Access to online foreign languages learning platform - GoFluent
  • Flexible working hours
  • Co-financing of tickets for sports activities
  • Social fund with holiday allowance
  • Pre-paid (lunch) card
  • Reliable support in achieving your own professional goals.
  • LI-Remote

    Want to know more about a career with TMF Group? Watch this video :

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