TransPerfect Is More Than Just a Job
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 90+ offices has its own individual identity, and each also has its own unique rewards.
Locations : INTL-Warsaw
Overview : The Business Intelligence Analyst will provide support to the Director of Program Management and respective clients with respect to critical strategic initiatives focused on operational performance, communications, and overall business strategy.
The business intelligence analyst will work with cross-functional team members to identify and prioritize actionable, high-impact advanced analytics projects across a variety of core business areas.
Use information from proprietary systems to conduct quantitative analysis; draw insights and help identify opportunities for growth and improvement within the Program Management team such as revenue and profitability analysis
Evaluate effectiveness of existing operational measures and develop new Key Performance Indicators (KPIs) to ascertain performance of team in achieving quality and satisfaction targets.
Participate in business analysis activities to gather stakeholders’ reporting and dashboard requirements
Design & implement reports, dashboards and visualizations using data visualization business intelligence tools
Maintain documentation for design, development and reporting work
Share best practices and successes across the lines of businesses and geographies
Optimize reporting dashboards with a focus on usability, performance, flexibility, testability, and standardization
Gather member experience data and conduct analysis to identify gaps, opportunities and performance trends both internally and externally.
Make complex concepts simple and easy to understand by those around you through effective communication, planning and strategic execution
Work within our systems and with BA team to achieve high standards of data integrity, ensuring supporting metrics are accurate and complete
Required Skills :
1 to 3 years of development experience using Tableau or similar self-service BI product
Experience in creating interactive dashboards with actions, parameter controls, and filters
Experience in analytics and reporting lifecycle
Background in preparing data for analysis, KPI definition, and reporting
Proven analytical and quantitative skills and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses
Ability to work effectively as an individual and part of a team, meet tight deadlines and prioritize workloads in a fast paced environment
Strategic thinker with the ability to see / understand the big picture, develop new ideas and think through creative solutions
Excellent communication skills (both written and verbal) in English
Attention to detail
Ability to learn new skills quickly
Exceptional problem solving / critical thinking skills
Ability to maintain professionalism, focus and result-orientation under pressure and tight deadlines
Minimum Bachelor’s degree or equivalent
Desired Skills :
Prior translation industry experience
Knowledge of SQL
Fluency in a foreign language