Job Family : Information Technology / Software Development
What happens when you combine technology with travel? Sabre! Did you know that cutting-edge technology is used at Sabre by more than 1 billion people around the globe?
Did you know that Sabre processes approximately 85,000 transactions per second for the largest industry in the world - travel and tourism?
Now that we have your attention, Sabre is an innovative technology company that leads the travel industry by helping our customers (and employees) succeed.
We are looking for forward-thinking, creative people who take ownership of results and make things happen. If this sounds like you, consider joining our team.
Supervises the support of customers encountering problems using the company's products. Supervises representatives that are answering customer inquiries, primarily over the telephone but also in writing.
Establishes and maintains systems that provide answers to common questions and problems. Reports new or recurring problems to design departments.
Ensures representatives are properly trained when old products are upgraded or new products are released. Supervise call specialists receiving calls from customers regarding desktop / device hardware / software problems.
Participates in future technological planning, joint development and / or ad hoc special projects. Provides guidance and direction to subordinates.
Participates in the development and execution of departmental strategies, policies and procedures. Resolves critical, non-
deferrable operational / functional issues and interfaces with appropriate levels of senior management.
Responsibilities : Scheduling and Training
Scheduling and Training
Control time and attendance.
Employee Management and Development
Represent Airline Solutions for local leadership forums
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.
Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Twitter, Facebook and LinkedIn
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Job Segment : Manager, Management