Customer Service / Order Management Associate
with Italian (work location : Gdańsk)
In the Order to Cash organization, we are looking for a Customer Service Associate / Senior Associate who will be responsible for Order Management, Order Fulfillment and Billing activities to provide excellence in customer experience.
The Customer Service Associate / Senior Associate will be responsible to perform a broad set of activities reaching from receipt of standard customer orders up to delivery, including timely and effective resolution of issues related to incomplete orders, delivery blocks and billing related activities.
These activities include handling of customer complaints and returns as well.
What will you do?
You will also maintain work relations with :
What do we expect?
Chain Management. Alternatively, an equivalent progressive working experience.
ABOUT US :
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.
We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
Visit us at www.accenture.com.
and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
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