Customer Master Data Clerk
electrolux
Poland
6 d. temu

The main responsibility of this role is performing customer master data activities for given entities and countries, participation in GSSC continuous improvement initiatives, delivering high level of customer service, ensuring own work adheres to Electrolux policies and procedures and working with own team and / or with other process teams to identify and implement improvement opportunities.

A regular day at work :

  • Receive and validate request forms to create / change customer master data records
  • Add or change master data record
  • Secure that master data maintenance in accordance with agreed Service Levels and with Electrolux Internal Control principles
  • Ensure quality in data processing and provision of service on time and compliance with Electrolux Control System requirements
  • Ensure that all processes / activities are mapped / described in Desk Top Procedures
  • You are :
  • Customer focus
  • Customer focus
  • Result orientated
  • Strong interpersonal and ability to communicate effectively both orally and in writing
  • Team orientated
  • Paying attention to details
  • Taking ownership and responsibility of outstanding issues and queries
  • Flexible to work evening shift - 2 : 00 pm to 10 : 00 pm (approx. 2 weeks / per month)
  • Experience :

  • University degree is desirable
  • Fluent English (written and spoken)
  • Working knowledge of MS Office package
  • Very Good knowledge of MS Excel (VBA will be an advantage)
  • We offer :

  • Stability of employment
  • Interesting job in an international environment
  • Friendly atmosphere and work-life balance
  • Attractive social benefits package
  • Opportunities to raise professional qualifications and develop language skills
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