Unix/Linux Services Platform Engineer
Credit Suisse
Wroclaw, Wroclaw, Poland
5 d. temu

We Offer

The role sits within IT GCTO End User Services in the Cognitive and Digital Services department. The CDS team Platform Technology’ is building a top to bottom IT capability in support of Automation and Artificial Intelligence services, including Amelia-

the Virtual Agent, Anywhere365 call centre and other products. The role is for an engineer / developer providing to implement current / future solutions / services in the CDS department. Specifically :

  • Amelia Cognitive agent for servicedesk and other businesses
  • Anywhere365 Service Desk call centre application
  • Verint Workforce Management application
  • Key Responsibilities :

  • You implement solutions / software in Dev environment
  • You create integrations for Amelia with various services
  • You liaise with Platform Technology’ engineers and operations to ensure customer expectations are being exceeded
  • You will be investigating, debugging and resolving reported issues
  • Assuming joint ownership of solutions / services in the spirit of DevOps
  • You partner with remote teams and vendors
  • Working in a Scrum team and following Agile practices
  • Success in Platform Technology entails :

  • Meeting demanding project schedules on time
  • Improving the CDS reputation for stable, performant, reliable solutions that enable efficiency
  • Enjoying your work
  • You will have exposure to new technologies like AI / ML (Virtual agent), DevOps, Automation etc
  • Exciting / challenging work
  • A fantastic team spirit
  • A sense of achievement when you go home every single day
  • Open to discussing flexible / agile working.

    Qualifications :

    We welcome candidates looking to work in a dynamic exciting environment on the leading edge of IT technology and automation.

    Required :

  • You have experience in implementing solutions / vendor products in Unix environment (Amelia)
  • You are experienced in programming languages like Java / .Net / Python
  • You possess experience working on Windows server environment (Anywhere365).
  • You are familiar with IT Infrastructure methodologies / disciplines (change control, release management, development process, Agile / DevOps, ITIL, Resiliency / DR, capacity management, performance management) and PL / SQL databases
  • You have experience of working in supporting / developing automation solutions
  • Astuteness you have the ability to understand complex aspects of a particular challenge and rapidly formulate a solution that addresses these
  • Ownership and Accountability A readiness to pick up and own tasks and be responsible for the future outcome, whether good or bad
  • Ideas you are bursting with innovative, creative ambitious ideas
  • Enthusiasm A love of and pride in your work
  • For more information visit Technology Careers.

    Our benefit

  • Private medical care
  • Charity days
  • Training and development
  • Internal Mobility
  • Other optional

  • Language training course
  • Mentoring
  • Family nursery and kindergarten funding, gift vouchers for Christmas
  • Parking allowance
  • Health promotion : Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
  • Employee discounts on various products and services (event tickets, consumer products, etc.)
  • Relocation package
  • Employee Referral Program
  • Flexible work schedule and working from home (home office)
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