Contributor Configuration Manager - GetThere
Krakow, Malopolska Province, PL
26 d. temu

Job Family : 5252

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills.

If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices -

then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

GetThere , a Sabre brand, offers a range of innovative products to help organizations connect across job functions, technology platforms, and geographic regions.

We deliver a powerful platform to book business travel and meetings, as well as the ability to integrate with expense systems for an end-

to-end experience. Our customers are among some of the world’s most recognizable brands and include a majority of the BTN 100.

They rely on us to be a strategic partner, streamline processes, improve supplier and contract management, and drive adoption, policy compliance and savings.

Our mission is to get people and ideas where they need to go in the global marketplace, providing world-class people, service and innovation that is practical for today and visionary for tomorrow.

For more information please visit : .

The Configuration Manager position within the GetThere Global Implementations team is responsible for ensuring that the online travel booking tool is configured and functioning with best practice settings to a high level of customer satisfaction.

The Configuration Manager also gathers and documents requirements for user and GDS agency interaction from customers to execute and test the configuration.

This particular position within the team will serve our direct and reseller customers across the globe with focus in the EMEA region while also collaborating with teammates holding similar roles in 4 other countries.

Projects handled within the team have diverse requirements and scope running on average from 8 weeks to over a year in length.


Under general direction, is responsible for configuration of both implementation and maintenance projects for GetThere online travel booking sites.

  • The Configuration Manager coordinates with departmental or cross-functional teams focused on the delivery of new or existing GetThere products and features.
  • Projects are complex in scope and require technical knowledge of both internal tools and processes as well as those of client and third-party vendors.
  • The GetThere Configuration Manager completes technical site configuration, coordinates systems integration, and consults on best-
  • in-class online travel program set-up.

  • The Configuration Manager is responsible for ensuring that best practice site configuration is achieved under often aggressive timelines while working closely with a team Project Manager partner.
  • Configuration Managers responsibilities require knowledge of GetThere systems, agency reservation fulfillment as well as multiple GDS systems.
  • Travel may be required as a part of this role though generally less than 10% of time annually.
  • Job Requirements

    What you will need to thrive in this role :

  • A positive, customer-focused attitude
  • A passion for results and exceeding customer expectations in a fast-paced, demanding, and self-guided environment
  • The proven ability to listen to global customer needs and offer them the right solutions for their programs and regions
  • Ability to handle multiple projects simultaneously
  • Excellent verbal, written, and virtual communication skills
  • Creative and logical solution methods
  • A drive for meeting timeline requirements with detail and quality
  • Flexibility in work schedule and thought processes
  • A team-oriented, can do attitude
  • Technical aptitude with willingness to learn new technology and methods

    EDUCATION : Bachelor’s degree in related field or equivalent experience


  • Strong analytical skills
  • Experience with online booking tool site administration : Advanced knowledge of GetThere Site Administration, configuration options, and best practices including ability to read and write PNR and Profile Edit command strings.
  • Strong general technical skills including minimal level of HTML and general programming logic use
  • Experience and confidence offering solutions or demonstrations to within external group discussions / presentations
  • Proficient with Microsoft office suite including Microsoft Outlook, Excel, Word, PowerPoint, and SharePoint
  • Successful prior customer consultation and / or direct interaction experience
  • Strong interpersonal skills
  • Fluent, professional written and spoken English skills at a minimum

  • Knowledge of GetThere Project Life Cycle : Working knowledge of phases of the project life cycle, including customer requirements gathering, creating a project scope and project plan, consultation of online booking best practices, site configuration, and testing -
  • including functional, systems, and integration implementation / delivery and maintenance.

  • Systems Integration : Knowledge of how different systems interact with the GetThere online booking tool, including potential problems and difficulties that may occur
  • Corporate Online Travel : Functional experience implementing and supporting corporate online travel websites is preferred
  • Travel agency, GDS or corporate travel department experience a plus
  • Spanish or other language skills a plus in addition to strong spoken and written English

  • Social benefit package - VIP Medical Package, Life Insurance, Benefit System
  • Wide range of training and technical certification reimbursement
  • Comfortable office location and modern office space
  • Free of charge Parking lot for Employees
  • Attractive referral bonus
  • At Sabre, we are fortunate to have the resources of a large company paired with the culture of a startup. Our company culture includes casual work environments, employee amenities, flexible work arrangements, and exceptional learning opportunities.

    And, you will be surrounded by intelligent team members who you will be proud to call your peers.

    Reasonable Accommodation

    Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Employee Relations Department at

    Affirmative Action

    Sabre is an equal employment opportunity / affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals.

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