Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at .
and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
What will you do :
Work to support customers of our client
Understand and make decisions according to defined Client Policies and Procedures
Familiarize with or be interested in culture of supported language (pop culture, history, slang, etc.)
Respond to contacts from users within the agreed timelines and quality standards
Identify inefficiencies / improvement opportunities in processes and suggest solutions
Interface effectively with other internal and Client teams
What do we expect from you?
Excellent written and verbal communication skills in English
Fluent reading and writing skills in Spanish
Strong knowledge of modern culture, interest in current events, pop culture, and history is a must
Extremely reliable, consistent, hard-working and able to work analytically within a problem-solving environment
Computer literacy and passionate about the internet
Openness for flexible schedule : Monday to Sunday - rotating shift working system morning and evening shift
What can we offer :
Using foreign language and new technology solutions daily, cooperating with various global Clients
Constant support and clear development path from your first day at office dedicated Buddy, who will help you in adjusting to the new workplace
Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
Inclusion and diversity in practice : truly multicultural environment; we support LGBT, people with disabilities and parents.
In our culture of equality, people are truly valued for their differences and free to be who they are
A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
Full work comfort private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees
When applying please enclose the below statement :