Works in line with EMEA Customer Care teams to support achievement of sales growth to plan. Focus on customer support, order handling, complaint handling and assist the sales force wherever needed.
Order management according to specific country requirements, including bundling & consignment orders, free of charge deliveries, returns etc.
Monitor the complete delivery processes (e.g. Distribution Center and / or carrier).
Arrange special deliveries on request.
Control and send out invoices.
File ordering documents and related records.
Handle service complaints from customers and / or sales representatives.
We are looking for a person who :
Freely communicates in English and French (both writing and speaking)
Has analytical skills (Excel)
Has higher education
Has standard computer skills (including MS Office)
Experience in customer service in medical industry and SAP skill will be an asset
Has the ability to work under pressure
Likes to work both independently and in a team
Is conscientious & accurate
Working in an international environment
Employment by Temporary Agency
Using foreign languages on a daily basis
Attractive benefits package, including Multisport Plus, Luxmed, language lessons
Modern office in a center of Warsaw
If you are interested in this position and meet the requirements, please apply, enclosing your CV in English.