IT Support Analyst - Multimedia
Luxoft
Krakow, PL
3 d. temu

Responsibilities

  • support the Service & Product Manager across several technical domains
  • ensure workflows, processes, tooling and applications are of the highest quality standard
  • contribute expertise to the management of existing and new IT products and services
  • define workarounds for known errors and initiate process improvements
  • maintain a knowledge database
  • Must have

  • ideally 3 or more years of hands-on experience with video conferencing technology.
  • Good knowledge of video protocol like SIP & H323.
  • Hands-on experience on Cisco telepresence, and Tandberg video conferencing devices and infrastructure
  • Experience with Video devices like Cisco SX80 , Cisco Spark Room Kit , Cisco Telepresence IX 5000 , Cisco Meeting Server , Telepresence Management Suite , Cisco Expressway Edge / Control is desirable.
  • Ability to solve complex issues, good at problem statement analysis and solution design thinking
  • some knowledge of data networking (routing, switching)
  • confident communicator that can explain technology to non-technical audiences
  • capable of understanding client needs and translating this into products and services
  • N / A

    Zgłoś tę pracę
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Aplikuj
    Mój adres email
    Klikając przycisk "Kontynuuj", wyrażam zgodę neuvoo na przetwarzanie moich danych i wysyłanie powiadomień e-mailem, zgodnie z zasadami przedstawionymi przez neuvoo. W każdej chwili mogę wycofać moją zgodę lub zrezygnować z subskrypcji.
    Kontynuuj
    Formularz wniosku